Retail Sales Associate

Lenskart; Solapur; On-site; INR 300,000 - 420,000; Full time

Job summary

Lenskart is seeking a dynamic Sales/Customer Service professional in India to drive phone-based sales and provide exceptional support to customers. You will learn product details quickly, describe benefits effectively, and close targets while maintaining high customer satisfaction.

The role requires strong communication, resilience, and proficiency with CRM tools. Freshers welcome, with opportunities to grow in a fast-paced eyewear retailer.

Qualifications

• Freshers can also apply.
• Proven experience as a sales representative or other sales/customer service role.
• Proven track record of meeting sales quota, preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe them to prospects.
• Excellent knowledge of English.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Skills

Excellent communication

Excellent English

Interpersonal skills

Cool-tempered under pressure

Negotiation skills

Tools

CRM software

Telephone systems

Job description

Requirements and skills

1. Freshers can also apply
2. Proven experience as a sales representative or other sales/customer service role
3. Proven track record of successfully meeting sales quota preferably over the phone
4. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
5. Ability to learn about products and services and describe/explain them to prospects
6. Excellent knowledge of English
7. Excellent communication and interpersonal skills
8. Cool-tempered and able to handle rejection
9. Outstanding negotiation skills with the ability to resolve issues and address complaints