Retail Sales Associate

Lenskart; Itanagar; On-site; INR 240,000 - 420,000; Full time

Job summary

Lenskart is seeking a motivated Sales/Customer Service representative. Fresher-friendly role focusing on meeting sales quotas, handling inquiries, and delivering exceptional customer experiences. Proficiency in English and strong communication are essential to explain products clearly and negotiate effectively.

Candidates should be comfortable with CRM tools and telephone systems, learn product details quickly, and maintain composure under pressure to address customer concerns and close deals.

Qualifications

• Experience in sales or customer service roles is preferred; freshers can apply.
• Track record of meeting sales quotas, preferably over the phone.
• Familiarity with CRM software and telephone systems.
• Ability to learn products and describe them to prospects.
• Proficient in English and strong communication skills.
• Resilient, able to handle rejection.
• Strong negotiation abilities to resolve issues and complaints.

Skills

Sales experience

Quota achievement

CRM software

Telephone systems

Product knowledge

English proficiency

Communication skills

Negotiation skills

Freshers welcome

Tools

CRM software

Telephone systems

Job description

Requirements and skills

1. Freshers can also apply
2. Proven experience as a sales representative or other sales/customer service role
3. Proven track record of successfully meeting sales quota preferably over the phone
4. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
5. Ability to learn about products and services and describe/explain them to prospects
6. Excellent knowledge of English
7. Excellent communication and interpersonal skills
8. Cool-tempered and able to handle rejection
9. Outstanding negotiation skills with the ability to resolve issues and address complaints