Retail Sales Associate

Lenskart; Gangtok; On-site; INR 240,000 - 420,000; Full time

Job summary

Lenskart in Gangtok, India is hiring a Sales Representative. Freshers welcome; you will engage with prospects, explain products, and work to meet sales quotas. Prior sales or customer service experience and CRM familiarity are preferred, with strong English and negotiation skills to resolve issues and address complaints.

Candidates should be able to learn about the products quickly, communicate clearly, and maintain composure under pressure while delivering excellent service.

Qualifications

• Freshers can apply.
• Proven experience as a sales representative or other sales/customer service role.
• Proven track record of meeting sales quota, preferably over the phone.
• Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
• Ability to learn about products and services and describe them to prospects.
• Excellent knowledge of English.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Skills

Freshers welcome

Sales experience

Quota attainment

CRM software

Product knowledge

English proficiency

Communication skills

Negotiation

Phone-based sales

Tools

CRM software

Job description

Requirements and skills

1. Freshers can also apply
2. Proven experience as a sales representative or other sales/customer service role
3. Proven track record of successfully meeting sales quota preferably over the phone
4. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
5. Ability to learn about products and services and describe/explain them to prospects
6. Excellent knowledge of English
7. Excellent communication and interpersonal skills
8. Cool-tempered and able to handle rejection
9. Outstanding negotiation skills with the ability to resolve issues and address complaints