Retail Banking Operations - Financial Servicing & Accounting

Citi; Pune District; On-site; INR 300,000 - 540,000; Full time

Job summary

Citi in Pune, India, is seeking an entry-level Ops Support Specialist 4 to provide day-to-day operational support, including process case creation, backup attachment, and financial research, aligned with Citi's support infrastructure and processes.

You will follow procedures, perform basic analysis, support a wide range of products, and communicate with senior managers while upholding risk controls and compliance. Graduation or post-graduation is required.

Qualifications

• 1-3 years of relevant experience.
• Experience in banking/financial services operations.
• Familiarity with GL, analytics, and check processing.
• Proficient in databases and spreadsheets.
• Strong attention to detail and adherence to procedures.
• Good written and verbal communication skills.
• Willing to work night shifts.

Responsibilities

• Follow established procedures to complete complex assignments and resolve problems through investigation.
• Conduct basic analysis and workflow management.
• Support a broad range of products and services.
• Communicate essential information to senior managers and support activities to mitigate risk and loss.
• Demonstrate compliance and sound ethical judgment while escalating control issues.

Skills

GL knowledge

Analytical skills

Check processing

Financial analysis

Attention to detail

Written & verbal communication

Night shift readiness

Education

Graduation / Post graduation

Job description

Job Description

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to, process case creation and backup attachment, financial research. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Job Description

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to, process case creation and backup attachment, financial research. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 1-3 years of relevant experience
• Experience working in a business office / operational environment in banking and financial services industry
• Has good understanding of GL, Analytical skills, check processing.
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area.
• Demonstrated analytical skills and mathematical knowledge
• Consistently demonstrates clear and concise written and verbal communication skills
• Willing to work in night Shift

Education

• Graduation / Post graduation

Job Family Group

Operations - Core

Job Family

Operations Support

Time Type

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Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

Accounting, Banking Operations, Check Processing, Financial Analysis, Financial Services, General Ledger (GL), Mathematical Calculations, Retail Banking.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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