Retail Associate/ Procurement Associate

Cars24; Ahmedabad District; On-site; INR 360,000 - 440,000; Full time

Benefits offered by this job

Learning and career-growth

Exposure to automotive operations

Opportunity with leading auto-tech

Job summary

CARS24 is hiring for Retail Associates and Procurement Associates at Nehru Nagar, Ahmedabad. You will interact with customers, understand requirements, support vehicle sales and procurement activities, and coordinate with internal teams to ensure a smooth end-to-end experience.

The role requires 2 years of experience (freshers welcome), good communication, and comfort in a fast-paced, target-driven environment. Knowledge of smartphones/apps and basic computer use is preferred.

Qualifications

• Graduate in any discipline with 2 years experience; freshers welcome.
• Strong communication and customer-handling skills.
• Comfortable in fast-paced, target-driven environment.
• Knowledge of smartphones, apps, and computers.

Responsibilities

• Handle customer interactions and understand vehicle requirements.
• Support retail/sales process and assist customers throughout their journey.
• Coordinate vehicle procurement activities and follow up with sellers.
• Evaluate customer/vehicle information per defined processes.
• Coordinate with internal teams for documentation, inspections and vehicle movement.
• Maintain accurate records in company systems.
• Achieve daily and monthly targets.
• Ensure high-quality customer experience.
• Resolve queries and elevate issues when required.
• Follow SOPs, policies and compliance guidelines.

Skills

Communication skills

Interpersonal skills

Customer handling

Negotiation skills

Smartphone/app knowledge

Computer literacy

Teamwork

Automotive industry passion

Education

Graduate in any discipline

Job description

We're Hiring Retail Associate / Procurement Associate • Company: CARS24 • Location: Shyamal Nehru Nagar, Ahmedabad • Profile: Retail Associate / Procurement Associate • Employment Type: Full-time • Experience: 02 years • Salary: Up to 4 LPA + Incentives • Working Days: 6 days (Please note that Saturday and Sunday will be working days. Your weekly off will be provided on any one day between Monday and Friday, based on the business requirements and roster)

About CARS24

CARS24 is a leading auto-tech company transforming the way people buy, sell and own cars. With a strong focus on technology, customer experience and operational excellence, CARS24 provides a fast paced environment where employees can learn, take ownership and grow their careers.

About the Role

We are looking for enthusiastic and driven Retail Associates / Procurement Associates to join our team at Nehru Nagar, Ahmedabad. The role involves interacting with customers, understanding their requirements, supporting vehicle sales/procurement activities, coordinating with internal teams, and ensuring a smooth end-to-end customer experience.

Key Responsibilities

• Handle customer interactions and understand their vehicle requirements.
• Support the retail/sales process and assist customers throughout their journey.
• Coordinate vehicle procurement activities and follow up with potential sellers.
• Evaluate customer/vehicle information as per defined processes.
• Coordinate with internal teams for documentation, inspections and vehicle movement.
• Maintain accurate records and update information in company systems.
• Achieve assigned daily and monthly targets.
• Ensure a high-quality customer experience.
• Resolve customer queries and elevate issues when required.
• Follow company SOPs, policies and compliance guidelines.

Requirements

• Graduate in any discipline.
• 02 years of experience; freshers are welcome to apply.
• Good communication and interpersonal skills.
• Strong customer-handling and negotiation skills.
• Basic knowledge of smartphones, apps and computer applications.
• Comfortable working in a fast-paced, target-driven environment.
• Ability to work independently as well as with a team.
• Candidates who are passionate about the automotive industry will be preferred.

What We Offer

• Salary up to 4 LPA + incentives
• Full-time employment.
• Opportunity to work with a leading auto-tech company.
• Learning and career-growth opportunities.
• Exposure to sales, retail, procurement and automotive operations.