Retail Associate

Theobroma Foods; Kolkata District; On-site; INR 167,000 - 246,000; Full time

Job summary

Theobroma Foods in Kolkata is seeking energetic Retail Sales Associates for our bakery retail outlets. You will greet customers, manage the billing counter, take accurate orders, and ensure a clean, attractive display of cakes and brownies.

You will upsell promotional deals, beverages, and combo offers, handle cash and digital billing, and provide friendly, polite service. Shifts are rotational, six days a week, with multiple store locations across the city.

Qualifications

• 12th pass minimum education.
• 1–3 years experience; freshers welcome.
• Gender: Male & Female both can apply.
• Skills: Basic English, active listening, polite customer handling.

Responsibilities

• Greet walking customers politely and assist them with the menu.
• Describe bakery items, cakes, and brownies to customers.
• Take accurate orders and handle cash/digital billing systems.
• Upsell promotional deals, beverages, and combo offers.
• Maintain hygiene and neatness at the food counter.

Skills

Basic English

Active listening

Polite customer handling

Education

12th Pass

Diploma/Graduate in Hotel Management

Tools

Billing systems

Job description

Role:

We are looking for energetic and customer-friendly Retail Sales Associates to join our bakery Retail Outlet Team! You will greet customers, manage the billing counter, handle bakery orders, and maintain clean display sections.

Responsibilities:

• Greet walking customers politely and assist them with the menu
• Describe bakery items, cakes, and brownies to customers.
• Take accurate orders and handle cash/digital billing systems.
• Upsell promotional deals, beverages, and combo offers.
• Maintain hygiene and neatness at the food counter.

Preferred candidate profile

• Education: 12th Pass minimum (Diploma/Graduate in Hotel Management, Marketing can apply).
• Experience: 1 to 3 Years (Freshers are welcome to apply!).
• Gender: Male & Female both can apply.
• Skills Needed: Basic English speaking, active listening, and polite customer handling. Work Details
• Shift: Rotational shifts (e.g., Morning/Evening shifts).
• Working Days: 6 Days a week (Rotational week-off).
• Job Location: Multiple store locations across the city.