Business Development Manager

Shiv Enterprises; Nashik District; On-site; INR 180,000 - 240,000; Full time

Job summary

Shiv Enterprises in Nashik District invites a energetic Retail Sales Associate to enhance customer shopping experiences and drive store sales. The role focuses on understanding customer needs, promoting products, and maintaining attractive displays.

You will greet customers, assist in selecting items, explain features and offers, and work toward meeting daily and monthly targets while upholding high standards of service and store presentation.

Qualifications

• 12th pass or Graduate in any discipline.

Responsibilities

• Greet customers and understand their requirements.
• Assist customers in selecting suitable products.
• Explain product features, pricing, offers, and benefits.
• Achieve daily, weekly, and monthly sales targets.
• Maintain excellent customer service and build strong customer relationships.
• Handle customer queries, complaints, and feedback professionally.
• Maintain attractive product displays and proper store merchandising.
• Ensure products are properly stocked, labelled, and organized.
• Assist with billing, payments, exchanges, and returns as required.
• Maintain cleanliness and organization of the sales area.
• Maintain knowledge of products, competitors, and current promotions.
• Maintain accurate sales and customer records.
• Coordinate with the Store Manager and other team members to ensure smooth store operations.

Skills

Communication skills

Customer focus

Sales target orientation

POS knowledge

Teamwork

Education

12th pass or Graduate

Tools

POS System

Job description

Role & responsibilities

Job Summary

We are looking for a customer-focused and energetic Retail Sales Associate to assist customers, drive store sales, and provide an excellent shopping experience. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to achieve sales targets.

Key Responsibilities

• Greet customers and understand their requirements.
• Assist customers in selecting suitable products.
• Explain product features, pricing, offers, and benefits.
• Achieve daily, weekly, and monthly sales targets.
• Maintain excellent customer service and build strong customer relationships.
• Handle customer queries, complaints, and feedback professionally.
• Maintain attractive product displays and proper store merchandising.
• Ensure products are properly stocked, labelled, and organized.
• Assist with billing, payments, exchanges, and returns as required.
• Maintain cleanliness and organization of the sales area.
• Maintain knowledge of products, competitors, and current promotions.
• Maintain accurate sales and customer records.
• Coordinate with the Store Manager and other team members to ensure smooth store operations.

Required Skills & Qualifications

• 12th pass or Graduate in any discipline.
• Previous retail or sales experience is preferred.
• Excellent communication and interpersonal skills.
• Customer-oriented and confident personality.
• Strong convincing and negotiation skills.
• Ability to meet sales targets.
• Basic computer/POS knowledge.
• Good grooming and professional appearance.
• Ability to work in shifts, weekends, and holidays when required.

Key Performance Indicators (KPIs)

• Achievement of monthly sales targets.
• Customer satisfaction and retention.
• Conversion of walk-in customers into sales.
• Average transaction value.
• Product knowledge and upselling performance.
• Store discipline and merchandising standards.

Preferred Candidate Profile

The ideal candidate is enthusiastic, well-groomed, confident, customer-friendly, target-oriented, and willing to learn. Freshers with strong communication skills and a passion for sales may also be considered.

Preferred candidate profile