The Role We are looking for a friendly, quick-thinking, and reliable Cashier to manage our front-of-house operations. You will be responsible for handling transactions, assisting customers with their selections, and ensuring the outlet looks inviting at all times.
Key Responsibilities:
- Billing & POS: Accurately handle cash, credit card, and UPI transactions using our POS system.
- Customer Service: Greet customers warmly, explain the brownie flavors, and provide recommendations based on their preferences.
- Upselling: Suggest add-ons like ice cream, gift boxes, or beverage pairings to enhance the customer experience.
- Display Management: Ensure the brownie display case is always full, clean, and visually appealing.
- Order Management: Manage takeaway and delivery platform orders (Zomato/Swiggy) efficiently.
- Reporting: Maintain daily sales logs and ensure the cash drawer balances at the end of the shift.
What We’re Looking For:
- Experience: 6 months to 2 years of experience in retail, QSR, or a bakery setting (freshers with great communication are also welcome).
- Skills: Basic math skills and comfort with digital billing systems.
- Personality: A cheerful "people person" with a polite and helpful attitude.
- Language: Comfortable communicating in English and Hindi (Marathi is a plus).
- Reliability: Punctuality and honesty are non-negotiable.