Restaurant Manager

Restaurant @ Lonavala; Lonavala; On-site; INR 400,000 - 600,000; Full time

Job summary

Restaurant @ Lonavala in Maharashtra is seeking an experienced Operations Manager to oversee daily dining room and kitchen, ensure smooth service, greet guests, and resolve issues promptly.

You will hire and train staff, create rosters, monitor inventory and costs, handle payroll data and financial reports, and enforce food safety rules while keeping the facility clean and safe.

Responsibilities

• Oversee front-of-house and back-of-house operations.
• Check reservations, greet guests, and resolve service issues.
• Resolve customer complaints quickly and politely.
• Hire and train new team members.
• Create rosters to cover busy periods while controlling labor costs.
• Lead the team, monitor performance, and resolve conflicts.
• Track inventory levels and order food and supplies.
• Talk with vendors and manage budgets to reduce waste.
• Handle payroll data and complete financial reports.
• Ensure kitchen and dining areas follow health and safety regulations.
• Maintain facility cleanliness and ensure equipment is safe.

Job description

Daily Operations

• Supervise areas: Oversee both the front-of-house (dining room) and back-of-house (kitchen).
• Manage flow: Check reservations, greet guests, and fix any problems during service.
• Handle issues: Resolve customer complaints quickly and politely.

Staff Management

• Hire and train: Interview, onboard, and train new team members.
• Create schedules: Make shift rosters that cover busy times while keeping labor costs low.
• Lead the team: Motivate workers, monitor performance, and solve conflicts.

Inventory and Financials

• Control stock: Track inventory levels, order food and supplies, and talk with vendors.
• Manage budgets: Track sales, monitor daily expenses, and find ways to cut waste.
• Admin tasks: Handle payroll data and complete financial reports.

Safety and Compliance

• Health rules: Make sure the kitchen and dining areas follow food safety and hygiene laws.
• Facility upkeep: Keep the building clean and ensure equipment works safely.