Restaurant Manager

Manifest Hospitality; Mumbai City; On-site; INR 450,000 - 650,000; Full time

Job summary

Manifest Hospitality in Mumbai seeks an experienced Front of House (FOH) leader to manage daily restaurant operations and ensure premium guest experiences. You will oversee the FOH team, train staff, handle complaints professionally, and coordinate with the kitchen to maintain service standards.

From reservations to upselling and event support, you will drive sales while controlling costs and ensuring hygiene and SOP compliance in a fast-paced luxury setting.

Qualifications

• Strong leadership, communication, guest-handling, and restaurant operations skills.

Responsibilities

• Manage daily restaurant operations and ensure smooth service.
• Lead, train, and motivate the FOH team.
• Ensure excellent guest experience and handle complaints professionally.
• Monitor reservations, table allocation, service standards, and guest feedback.
• Drive sales through upselling and suggestive selling.
• Control food, beverage, labour costs, wastage, and inventory.
• Coordinate closely with the Chef and kitchen team.
• Ensure hygiene, grooming, safety, and SOP compliance.
• Monitor daily sales, cash handling, POS, and operational reports.
• Support events, promotions, and VIP guest requirements.

Skills

Leadership

Communication

Guest handling

Restaurant operations

Job description

Key Responsibilities

• Manage daily restaurant operations and ensure smooth service.
• Lead, train, and motivate the FOH team.
• Ensure excellent guest experience and handle complaints professionally.
• Monitor reservations, table allocation, service standards, and guest feedback.
• Drive sales through upselling and suggestive selling.
• Control food, beverage, labour costs, wastage, and inventory.
• Coordinate closely with the Chef and kitchen team.
• Ensure hygiene, grooming, safety, and SOP compliance.
• Monitor daily sales, cash handling, POS, and operational reports.
• Support events, promotions, and VIP guest requirements.

Ideal Candidate:

Strong leadership, communication, guest-handling, and restaurant operations skills with a passion for premium hospitality.