Restaurant Manager

Si Nonna's; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Si Nonna's in Hyderabad is seeking an experienced Restaurant General Manager to lead operations, drive customer experience, and align the team with company priorities. You will oversee cross-department collaboration, implement data-driven decisions, and build community relationships to grow the brand.

This role requires a hands-on leader who can manage P&L, safety standards, and daily performance to deliver an exceptional dining experience for guests.

Responsibilities

• Creating a shared vision across the restaurant that aligns with company priorities.
• Managing relationships across departments.
• Planning and organizing work to be done.
• Seeking opportunities to enhance the customer experience.
• Making data-based decisions about restaurant finances and the customer experience.
• Ensuring a safe and secure working environment.
• Building relationships within the community.
• Driving P&L discipline timelines.
• Ops Excellence (Customer First Mindset) Need to ensure that Pre-Shift Planning in reviewed 1 Day in advance inorder to ensure Customer Experience is delivered as per Standard & Ops KPIs are achieved.
• Dine & Delivery Rating/ Review & Customer Complaint to be reviewed on daily basis.
• Process Gap Needs to be identified & Fixed.
• Detailed Travel Path Needs to be taken to verify (Food Safety/ DPSC/ FIFO/ Pest Issues) & Equipment breakdown, Restaurant Cleanliness Standards & Maintenance Issues.
• Process Gap Needs to be identified & Fixed.
• Business Growth Mindset.
• RGM Needs to build network in the Trade Area & Focus on building community relationship.

Job description

Role & responsibilities

Creating a shared vision across the restaurant that aligns with company priorities. Managing relationships across departments Planning and organizing work to be done Seeking opportunities to enhance the customer experience Making data-based decisions about restaurant finances and the customer experience Ensuring a safe and secure working environment Building relationships within the community.

Driving P&L Discipline timelines. Ops Excellence (Customer First Mindset) Need to ensure that Pre-Shift Planning in reviewed 1 Day in advance inorder to ensure Customer Experience is delivered as per Standard & Ops KPIs are achieved. Dine & Delivery Rating/ Review & Customer Complaint to be reviewed on daily basis. Process Gap Needs to be identified & Fixed. Detailed Travel Path Needs to be taken to verify (Food Safety/ DPSC/ FIFO/ Pest Issues) & Equipment breakdown, Restaurant Cleanliness Standards & Maintenance Issues. Process Gap Needs to be identified & Fixed.

Business Growth Mindset

RGM Needs to build network in the Trade Area & Focus on building community relationship.