Restaurant Manager

Brik Oven; Bengaluru; On-site; INR 450,000 - 750,000; Full time

Job summary

Brik Oven in Bengaluru is seeking a Restaurant Manager to drive cost efficiency, guest satisfaction, and team development. You will foster a positive work environment, adapt to customer expectations, and lead promotional activities to grow revenue while maintaining hygiene and quality standards.

Ideal candidates will have proven restaurant management experience, business acumen, and a degree in Hotel Management. The role requires SOP adherence and strong leadership at the outlet level.

Qualifications

• Proven working experience as Restaurant Manager.
• Knowledge of Business.
• Self-motivated and adheres to SOP.

Responsibilities

• Implement systems and procedures to achieve higher cost efficiency and guest satisfaction.
• Create a work environment with high employee morale and continuous learning.
• Benchmark and innovate products and services to meet customer expectations.
• Maximize revenue and profitability through service standards to delight customers.
• Monitor all parameters against pre-determined targets.
• Coordinate with Assistant General Manager to maximize operational efficiencies.
• Provide technical and attitudinal training to all employees.
• Maintain high hygiene and sanitation standards in and around the unit.
• Ensure SOPs for equipment and processes are followed.
• Participate in promotions, marketing events, festivals and PR plans.
• Maintain regular contacts with corporate and individual customers and keep outlet database updated.
• Procure best quality raw materials and cost-effective equipment.
• Manage and maintain facilities and equipment.
• Conduct/assist in periodic inventories.
• Operate within budgeted costs without compromising standards.

Skills

Restaurant Manager experience

Business knowledge

Self-motivated

SOP adherence

Hotel Management degree

Education

Bachelor’s degree in Hotel Management

Job description

The role involves various responsibilities such as enhancing cost efficiency and guest satisfaction, fostering a positive work environment, adapting to customer expectations, maximizing revenue, monitoring performance, providing employee training, maintaining hygiene standards, overseeing operational processes, engaging in promotional activities, managing customer relationships, ensuring quality procurement, maintaining facilities and equipment, conducting inventories, and adhering to budget constraints.

Your responsibilities:

• Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan.
• Constantly benchmark & innovate products & services in line with changing customer expectations.
• Maximize revenue & profitability of the outlet through best service standards in order to delight the customer.
• Measure & monitor all parameters & attributes against pre-determined targets.
• Work in close coordination with Assistant General Manager for maximizing operational efficiencies.
• Ensure imparting both technical & attitudinal training to all employees.
• Maintain high standards of hygiene & sanitation in & around the unit.
• Ensure that all the operational standards set for all the equipment’s& processes are followed.
• Participate in the promotion and marketing/event/festivals and other PR plans for the outlet.
• Maintain regular contacts with corporate and individual customers, and build strong relationships with them. Ensure outlet database is made at one common resource and same gets updated regularly.
• Ensure that the department procures the best quality raw material and cost effective equipment.
• Manage & maintain the facility & its equipment.
• Conduct/ assist in periodic inventories.
• Manage the outlet within the budgeted operational costs without compromising the standards.

Skill sets/Experience we require:

• Proven working experience as Restaurant Manager
• Knowledge of Business
• Self-motivated
• Strict adherence to SOP
• Bachelor’s degree or equivalent certifications in Hotel Management