Restaurant Manager

CK Lifestyle Llp; Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Best in Industry with Food Allowance

Job summary

CK Lifestyle Llp in Delhi is seeking a Restaurant Operations Manager to lead luxury dining experiences, supervise the service team, and ensure impeccable guest service for VIPs, HNIs, and international guests.

You will collaborate with Kitchen and Service, monitor KPIs like guest spend and service times, control costs, and drive staff development, ensuring grooming, hygiene, ambience and presentation meet the highest standards while delivering memorable guest journeys.

Qualifications

• Graduate or Diploma in Hotel Management, Hospitality, or related field.
• Proven experience with luxury clientele, VIPs, HNIs and international guests.
• Strong leadership and team management abilities.

Responsibilities

• Manage complete restaurant operations and ensure smooth service.
• Deliver exceptional guest experiences in line with luxury standards.
• Personally handle VIPs, HNIs, celebrities, and high-profile guests with discretion.
• Build relationships with regular and premium customers and understand their preferences.
• Ensure personalized service and attention to detail for the guest journey.
• Address guest feedback and service recovery promptly and professionally.
• Maintain high standards of service quality, grooming, hygiene, ambience, and restaurant presentation.
• Lead, train, and supervise the restaurant team to achieve service excellence.
• Coordinate with Kitchen and Service teams for seamless operations.
• Monitor KPIs such as sales, average guest spend and operational costs.

Skills

Leadership

Luxury clientele experience

VIP/HNI handling

Education

Graduate/Diploma in Hotel Management

Job description

Team * Role & responsibilities

• Manage complete restaurant operations, ensuring smooth and efficient service.
• Deliver exceptional guest experiences in line with luxury hospitality standards.
• Personally handle VIP, HNI, celebrity, and high-profile guests with professionalism and discretion.
• Build strong relationships with regular and premium customers and understand their preferences.
• Ensure personalized service and attention to detail at every stage of the guest journey.
• Handle guest feedback, complaints, and service recovery professionally and promptly.
• Maintain high standards of service quality, grooming, hygiene, ambience, and restaurant presentation.
• Lead, train, motivate, and supervise the restaurant team to achieve service excellence.
• Coordinate closely with the Kitchen, Service for seamless operations.
• Monitor sales, revenue, average guest spend, and other operational KPIs.
• Control operational costs, wastage, inventory, and ensure efficient resource utilisation.

Preferred candidate profile

• Graduate/Diploma in Hotel Management, Hospitality, or a related field.
• Proven experience in handling luxury clientele, VIPs, HNIs, and international guests.
• Strong Leadership and Team Management Abilities.

Perks and benefits

• Best in the Industry with Food Allowance seperate.