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Jubilant FoodWorks (JFL) in Chennai is seeking a seasoned Operations Manager to oversee fast-paced QSR stores, ensure food safety, and drive peak-hour execution.
You will lead recruitment, training, and shift scheduling while monitoring daily sales, food cost, and labor hours to hit budget targets. A 5–10 year managerial background in QSR is required.
Experience: 5 to 10 years of managerial experience in a fast-paced QSR environment.
Strong leadership, multitasking ability, conflict resolution, and familiarity with Point of Sale (POS) and inventory systems.
Education: degree/diploma in Hospitality Management, Business Administration, or Hotel Management.
Operations Management: Oversee opening and closing procedures, maintain strict food safety and hygiene standards, and manage fast-paced shift execution during peak hours.
Financial & P&L Control: Monitor daily sales, manage food cost and inventory wastage, and control labor hours to hit store budget targets.
Team Leadership: Handle recruitment, onboard and train crew members on service standards, build weekly shift schedules, and conduct performance reviews