Restaurant Manager

Paul Restaurants; Chandigarh; On-site; INR 420,000 - 720,000; Full time

Job summary

Paul Restaurants in Chandigarh seeks a hands-on Operations Manager to oversee daily restaurant activities, maintain service quality, hygiene, and adherence to brand standards. Drive guest satisfaction and achieve sales targets through upselling, cross-selling, and effective business management, while monitoring costs, stock levels, wastage, and cash handling.

Lead and develop the team, ensure food safety compliance with FSSAI guidelines and SOPs, and report on KPIs such as sales, average spend,

Responsibilities

• Oversee daily restaurant operations, service quality, hygiene, and brand standards.
• Ensure excellent customer service and resolve guest complaints promptly.
• Achieve sales targets through upselling, cross-selling, and effective business management.
• Monitor food costs, stock levels, wastage, cash handling, and inventory accuracy.
• Supervise, train, motivate, and schedule team members while maintaining grooming and discipline standards.
• Ensure adherence to FSSAI guidelines, hygiene standards, and operational SOPs.
• Track sales, average bill value, customer feedback, and other KPIs.

Job description

To manage daily restaurant operations, deliver an exceptional guest experience, achieve sales targets, control costs, and ensure compliance with Pauls brand standards, SOPs, and food safety requirements.

Key Responsibilities

• Operations Management: Oversee daily restaurant operations, service quality, hygiene, and brand standards.
• Guest Satisfaction: Ensure excellent customer service and resolve guest complaints promptly.
• Sales and Profitability: Achieve sales targets through upselling, cross-selling, and effective business management.
• Cost and Inventory Control: Monitor food costs, stock levels, wastage, cash handling, and inventory accuracy.
• Team Management: Supervise, train, motivate, and schedule team members while maintaining grooming and discipline standards.
• Food Safety and Compliance: Ensure adherence to FSSAI guidelines, hygiene standards, and operational SOPs.
• Reporting: Track sales, average bill value, customer feedback, and other key performance indicators (KPIs).