Restaurant General Manager

Sapphire Foods; Ernakulam, Kozhikode district; On-site; INR 280,000 - 360,000; Full time

Job summary

Sapphire Foods in Ernakulam, Kerala is seeking a capable supervisor for our QSR operations. The role focuses on maintaining fast, accurate service, and ensuring a consistently positive guest experience.

The ideal candidate will manage teams, handle guest relations, and uphold high hygiene and quality standards within a busy food and beverage environment. Qualification includes a graduate with 2-5 years of experience in QSR.

Qualifications

• Graduate with 2-5 years of experience in QSR.

Responsibilities

• Maintaining fast, accurate service and positive guest relations.
• Skilled at handling interpersonal communications, managing teams, and creating a positive customer experience.
• Assist in cash control, inventory, labor management, and reviewing financial reports.

Education

Graduate

Job description

Roles and Responsibilities :

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
• The ideal candidate should be skilled at handling interpersonal communications, managing teams, and creating an extremely positive experience for each and every customer.
• Qualification and Experience: Graduate with 2-5 years of Experience in QSR .
• Assists Profit and Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
• The goal is to enhance customer satisfaction so that we can maintain and expand our customer service.
• Maintain company hygiene standards in the Food and Beverage areas.
• Maintaining leaves, attendance, and daily staffing and weekly duty roster in order to ensure smooth operation