Reservation Manager

The Golkonda Hotel, Hyderabad; Hyderabad; On-site; INR 280,000 - 310,000; Full time

Benefits offered by this job

Free Meal

Transport / Travel Support

Learning & Development Support

Job summary

The Golkonda Hotel, Hyderabad seeks an experienced Reservation Supervisor to manage daily booking operations, maximize room revenue, and optimize occupancy. You will lead the reservation staff, handle group blocks, and oversee OTA channels while delivering exceptional guest service. A minimum of 3+ years in reservations is required.

Strong leadership, communication, and guest-service skills are essential to thrive in this role within Hyderabad’s luxury hotel segment.

Qualifications

• 3+ years of experience in hotel reservations or revenue roles.
• Experience leading reservation staff and managing group blocks.
• Knowledge of OTA channels and guest service excellence.
• Strong communication and problem-solving skills.

Responsibilities

• Manage daily booking operations.
• Maximize room revenue and optimize occupancy.
• Lead and supervise reservation staff.
• Handle group blocks and OTA channel management.
• Resolve booking disputes and deliver exceptional guest service.

Skills

Guest service orientation

Staff leadership

Revenue management

OTA channel management

Conflict resolution

Education

UG: BHM /BHMCT in Any Specialization

Job description

Manage daily booking operations, maximize room revenue, and optimize occupancy. Lead reservation staff, handle group blocks, manage OTA channels, resolve booking disputes, and deliver exceptional guest service. 3+ years experience required.

Education

UG: BHM /BHMCT in Any Specialization

Key Skills

Skills highlighted with ' are preferred keyskills

4-Star Hotels with 141 Rooms and Multiple Food and Beverage Outlets
5 Star Resort with 70 Rooms and Multiple Food and Beverage Outlets

Reservation Supervisor in The Golkonda Hotel, Hyderabad typically earns between ₹2.8 - ₹3.1 L/yr

See detailed salary breakup

Benefits

• Free Meal
• Transport / Travel Support
• Learning & Development Support