Reservation Associate

Axcel Hospitality Services; Ahmedabad District; Presencial; INR 180 000 - 280 000; Tempo integral

Resumo da oferta

Axcel Hospitality Services is seeking a Front Office & Guest Services professional to handle room reservations via phone, email, and online channels.

You will enter and update booking details in the system (e.g., Opera PMS) and assist guests with reservation queries, changes, and cancellations.

Qualificações

• UG Diploma in any specialization.
• Experience in hotel front office is a plus.
• Strong communication and customer service skills.

Responsabilidades

• Handle room reservations via phone, email, and online channels.
• Enter and update booking details in the system accurately (e.g., Opera PMS / othertools).
• Assist guests with reservation queries, changes, and cancellations.

Formação académica

Diploma in Any Specialization

Descrição da oferta de emprego

Key Responsibilities

• Handle room reservations via phone, email, and online channels
• Enter and update booking details in the system accurately (e.g., Opera PMS / othertools)
• Assist guests with reservation queries, changes, and cancellations

Role Category: Front Office & Guest Services

Education

UG: Diploma in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills