Reservation Executive

SureEvents; Thiruvananthapuram; On-site; INR 180,000 - 280,000; Full time

Job summary

SureEvents in Thiruvananthapuram, India seeks a Reservation Assistant to manage room reservations, respond to guest enquiries, and confirm bookings. You will coordinate with internal departments to ensure smooth check-in and accurate records while delivering outstanding customer service.

The role requires strong experience in reservation management and proficiency with booking systems and MS Office. Excellent communication and multitasking abilities are essential for success in a fast-paced

Qualifications

• Experience in managing room reservations and guest enquiries.
• Proficient in coordinating with internal teams for smooth check-ins.
• Excellent communication and interpersonal skills.
• Familiarity with MS Office and hospitality reservation software.

Responsibilities

• Manage room reservations, booking enquiries, and guest confirmations efficiently.
• Coordinate with internal departments to ensure seamless reservation and check-in processes.
• Maintain accurate reservation records and deliver excellent customer service.

Skills

Reservation management

Booking systems

Customer service

Communication & interpersonal skills

Tools

MS Office

Hospitality reservation software

Job description

Key Responsibilities:

• Manage room reservations, booking enquiries, and guest confirmations efficiently.
• Coordinate with internal departments to ensure seamless reservation and check-in processes.
• Maintain accurate reservation records and deliver excellent customer service.

Skills and Competencies Required:

• Strong experience in reservation management, booking systems, and customer service.
• Excellent communication, coordination, and interpersonal skills.
• Proficiency in MS Office and hospitality reservation software.
• Ability to multitask, maintain accuracy, and handle guest enquiries professionally.