Renewals Operations Specialist

Highspot; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Highspot is seeking a Renewals Operations Specialist in Hyderabad to support the Renewals Management team. You will own the operational execution of the renewal process, prepare customer insights, coordinate cross‑functional activities, and ensure CRM accuracy for predictable renewals.

You will enable Renewals Managers to focus on customer engagement and negotiations with enterprise clients, coordinating with sales, finance, and customer success teams across India.

Responsibilities

• Own the operational execution of the renewal process, preparing customer insights and coordinating cross‑functional activities.
• Maintain CRM accuracy and ensure renewals are set up for efficient execution.

Job description

About Highspot

Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

About the Role

As a Renewals Operations Specialist, you will provide operational and commercial support to the Renewals Management team, enabling Renewals Managers to focus on customer engagement, commercial strategy, and negotiations. You will own the operational execution of the renewal process by preparing customer insights, coordinating cross-functional activities, maintaining CRM accuracy, and ensuring every renewal is set up for efficient and predictable execution.