RELATIONSHIP OFFICER HOME LOANS

PeopleStrong; Nalgonda District; On-site; INR 279,000 - 502,000; Full time

Job summary

SULB Muthoot Fincorp seeks a field-facing sales professional to drive customer acquisition and manage the referral partner network across the assigned area. You will lead end-to-end loan processing support, maintain relationships, and serve as the face of the company in the market.

Responsibilities include generating leads, conducting cold calls, and ensuring doorstep service for customers; you will also collaborate with the branch to optimize growth and cross-sell insurance where appropriate.

Qualifications

• Strong presentation skills.
• Ability to build relationships and manage stakeholders.
• Process knowledge and orientation.
• Cross selling / upselling skills.
• Business development ability.
• Excellent communication in local language and English.

Responsibilities

• Deliver on customer acquisition through business development.
• Activate referral partners for new business.
• Empanel high-quality referral partners to scale micro LAP and gold-backed loans.
• Generate leads in the assigned area and perform cold calling.
• Make daily sales calls as per the plan to BBM.
• Develop strong relationships with referral partners and connectors.
• Provide doorstep service to customers at their residence or office.
• Support end-to-end loan processing for customers.
• Bridge between customers and the branch.
• Be the face of the organization in the assigned area.
• Assist with soft bucket collections and early mortality as applicable.

Skills

Strong presentation skills

Relationship building

Stakeholder management

Process knowledge

Cross-selling / upselling

Business development

Communication skills (local language +

Job description

Deliver on Customer Acquisition through business development

Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English