RELATIONSHIP OFFICER

PeopleStrong; Kalwakurthy; On-site; INR 300,000 - 500,000; Full time

Job summary

PeopleStrong in Telangana seeks a field sales professional to drive customer acquisition for micro LAP and related secured lending products. You will identify micro markets, onboard referral partners, and generate leads through cold calling and targeted outreach.

You will manage the end-to-end customer journey, conduct daily sales calls, activate partners, and provide doorstep service while ensuring compliance with policies. Strong communication and relationship-building are essential.

Qualifications

• Strong presentation skills and relationship-building abilities.
• Proficient in cross-selling and upselling to customers.
• Excellent communication in local language and English.
• Experience in business development and lead generation.

Responsibilities

• Identify new micro markets and empanel referral partners to scale micro LAP and gold-backed loans.
• Generate leads and perform cold calls to potential customers.
• Conduct daily sales calls as per plan and activate referral partners.
• Provide doorstep service and support end-to-end loan processing.
• Act as bridge between customers and branch and support the customer journey.

Skills

Presentation skills

Stakeholder mgmt

Process knowledge

Cross selling

Business development

Communication (local + English)

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English