RELATIONSHIP MANAGER - SECURED & UNSECURED LENDING BUSINESS

PeopleStrong; Faizabad; On-site; INR 450,000 - 700,000; Full time

Job summary

Muthoot Fincorp Ltd. is seeking a Relationship Manager (Secured & Unsecured) in Ayodhya. The role focuses on building a robust referral network, generating leads, and managing the end-to-end loan process for micro LAP and gold-backed secured products.

Ideal candidates have 2–6 years of field sales experience, strong communication skills, and the ability to thrive in a target-driven environment. The incumbent will represent the company in the Ayodhya region and report to the Branch Business

Qualifications

• Excellent presentation and communication skills in local language and English.
• Proven ability to build and maintain client relationships.
• Understanding of secured and unsecured loan products.
• Experience in cross-selling and upselling financial products.
• Strong networking and business development capabilities.

Responsibilities

• Drive customer acquisition through business development in assigned area.
• Empanel high-quality referral partners to scale micro LAP and gold-backed secured loans.
• Generate leads via cold calling and daily sales activity.
• Manage customer journey from lead to loan processing and closure.
• Foster relationships with referral partners and act as the liaison with the branch.

Skills

Strong presentation skills

Relationship Building

Stakeholder management

Process knowledge

Cross selling

Upselling

Business development

Communication skills

Job description

RELATIONSHIP MANAGER - SECURED & UNSECUR...

MFL/RM-S-ULB/1257777

• Muthoot Fincorp Ltd.
• AYODHYA

Posted On 10 Jan 2025

End Date 01 Jan 2027

Required Experience 2 - 6 years

Job Description

Key Job Responsibilities

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English