RELATIONSHIP MANAGER - SECURED & UNSECURED LENDING BUSINESS

PeopleStrong; Hoshiarpur; On-site; INR 350,000 - 550,000; Full time

Job summary

Muthoot Fincorp Ltd. in Hoshiarpur is seeking a Relationship Manager to drive secured and unsecured loan business. You will identify micro markets, empanel referral partners, and lead end-to-end customer acquisition for Suvarna and related products.

In this role you will nurture partnerships, make cold calls, manage the customer journey, activate referral partners, and provide doorstep service. Strong communication in local language and English is essential to succeed in this field sales

Qualifications

• 2-6 years of relevant experience in financial services or sales.
• Experience in relationship management and client acquisition.
• Excellent communication in local language and English.

Responsibilities

• Deliver on Customer Acquisition through business development
• Find new micro markets and empanel good quality referral partners
• Cold calling to potential customers to generate business
• Daily sales calls as per plan
• Develop and nurture relationships with referral partners
• Activate referral partners for new business and manage the customer journey
• Provide doorstep service to customers for loan processing
• Bridge between customers and branch for smooth operations
• Support end-to-end loan processing and information sharing with the branch

Skills

Strong presentation skills

Relationship Building

Process Knowledge

Cross Selling

Business Development

Communication Skills

Job description

RELATIONSHIP MANAGER - SECURED & UNSECUR...

RELATIONSHIP MANAGER - SECURED & UNSECUR...

MFL/RM-S-ULB/1253548

• Muthoot Fincorp Ltd.
• HOSHIARPUR

Posted On 06 Jan 2025

End Date 01 Jan 2027

Required Experience 2 - 6 years

Job Description

Key Job Responsibilities

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English