Relationship Manager - Retail Home Loan Sales

Tata Capital Finance Ltd; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Capital Finance Ltd invites applications for the Relationship Manager - Retail Sales role in Chennai. The candidate will aggressively drive home loan sales, manage DSA networks, and nurture relationships to secure repeat business and referrals.

Responsibilities include leading a team, expanding the customer base for home loans and LAP, and ensuring smooth processing from login to disbursement with Operations and Credit. Graduate or higher qualifications are required.

Qualifications

• Graduate or higher degree required.
• Masters/Postgraduate qualification preferred.

Responsibilities

• Aggressively drive sales numbers and achieve targets for home loans and cross-selling while enhancing client relationships.
• Retain and expand customer base for home loans and LAP to ensure repeat business or referrals.
• Maximize sales through DSA network by managing connectors and builder relationships for strong business.
• Develop and maintain strong client liaison for repeat business or referrals.
• Maximize APFs and increase penetration in approved APF projects.
• Identify and develop new builder/channel relationships to penetrate new markets and grow business.
• Ensure files are processed from login to disbursement and coordinate with Operations and Credit for completion.

Education

Graduate

Masters/Postgraduate

Job description

Relationship Manager - Retail Sales - DSA Channel - Housing - EM - Sales - Chennai - Centennial Square (5th Floor) - J Grades

Core Responsibilities:

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications:

Graduate, Masters/Postgraduate