Relationship Manager - Retail Sales

Tata Capital Finance Ltd; Coimbatore District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Tata Capital Finance Ltd. is seeking a Relationship Manager for Retail Sales in housing loan products. The role focuses on direct and DSA channels, optimizing sales across Mettupalayam and surrounding markets, while cultivating relationships with builders and clients for repeat business.

The position requires graduate-level education and a postgraduate qualification is preferred, with a track record in sales leadership and channel management within financial services.

Qualifications

• Proven ability to drive sales targets and build client relationships.
• Strong networking with DSAs and builders to expand business.
• Experience in housing loan products and cross-selling strategies.

Responsibilities

• Aggressively drive sales targets for home loans and cross-selling.
• Retain and expand customer base for home loans and LAP to ensure repeat business.
• Manage DSA network and builder relationships to increase business penetration.
• Develop and maintain client liaison for repeat business or referrals.
• Maximize APF penetration and explore new markets through channel relationships.
• Ensure end-to-end file processing from login to disbursement with operations and credit.

Skills

Sales skills

Relationship management

Team leadership

Education

Graduate

Masters/Postgraduate

Job description

Relationship Manager - Retail Sales - Direct & DSA - Housing - EM - Sales - Mettupalayam - Saran Vishnu Plaza - JM 11091

Core Responsibilities: Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate