Relationship Manager - Retail Home Loan Sales

Tata Capital Finance Ltd; Chitradurga District; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Capital Finance Ltd in Chitradurga is seeking a Relationship Manager to drive retail housing loan sales and cross-selling, while expanding the client base through builders, DSAs, and channel partners.

The role emphasizes leadership of RM teams, market insight, NHB compliance, and a focus on repeat business and referrals. Coordinate with Operations and Credit to ensure timely disbursement and service excellence.

Qualifications

• Graduate or postgraduate degree.
• Sales and relationship management experience preferred.
• Strong communication and negotiation skills.
• Willingness to travel.

Responsibilities

• Aggressively drive sales targets for home loans and cross-selling; upgrade client relationships.
• Retain and expand customer base for home loans and LAP to secure repeat business.
• Maximize sales through a network of DSA and manage connector and builder relationships.
• Develop and maintain strong liaison with clients for repeat business or referrals.
• Maximize APFs and increase penetration in approved APF projects.
• Identify and develop new builder/channel relationships to penetrate new markets.
• Ensure files are processed from login to disbursement with Operations and Credit.

Education

Graduate or Postgraduate

Job description

Relationship Manager - Retail Sales - Mix Channel - Housing - EM - Chitradurga - MSD Complex - J Grades

Core Responsibilities: Sales Process Management

• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals
• Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business
• Develop and maintain strong liaisons with the clients for repeat business or referrals.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.

Sales Planning and Team Management

• Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area
• Align with the team on ground lead generation activities for Sales.
• Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies

Industry & Governance

• Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies
• Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.
• Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems.

Qualifications: Graduate, Masters/Postgraduate