Relationship Manager - Nashik

Impact Hr & Km Solutions; Nashik District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Impact Hr & Km Solutions in Nashik is seeking a Relationship Manager with 5–10 years of client management and sales experience. You will lead relationships with existing and prospective clients, understand requirements, and guide them to suitable products and services.

You will own client accounts, coordinate with internal teams, and strive to meet revenue targets while providing regular performance updates. Based in Nashik, the role involves face-to-face interviews.

Qualifications

• 5–10 years of experience in Relationship Manager or similar client-facing roles.
• Graduate degree and hands-on experience in BPO/ITES sales.
• Proven ability to manage key accounts and achieve targets.

Responsibilities

• Develop and maintain strong relationships with existing and potential clients.
• Understand customer requirements and recommend suitable products or services.
• Manage client accounts and ensure high levels of customer satisfaction.
• Act as the primary point of contact for client inquiries, concerns, and service requests.
• Identify opportunities for cross-selling and upselling products and services.
• Achieve assigned sales, revenue, and customer retention targets.
• Coordinate with internal departments to resolve customer issues promptly.
• Monitor market trends and competitor activities to identify business opportunities.
• Prepare client reports, business reviews, and account performance updates.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Skills

Relationship building

Client management

Sales

Communication

Cross-selling

Education

Graduate

Job description

Key Responsibilities

• Develop and maintain strong relationships with existing and potential clients.
• Understand customer requirements and recommend suitable products or services.
• Manage client accounts and ensure high levels of customer satisfaction.
• Act as the primary point of contact for client inquiries, concerns, and service requests.
• Identify opportunities for cross-selling and upselling products and services.
• Achieve assigned sales, revenue, and customer retention targets.
• Coordinate with internal departments to resolve customer issues promptly.
• Monitor market trends and competitor activities to identify business opportunities.
• Prepare client reports, business reviews, and account performance updates.
• Ensure compliance with company policies, procedures, and regulatory requirements.

• Experience

  5 - 10 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Relationship Manager

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik