Relationship Manager Gold Loan

AU Small Finance Bank; Raisen; On-site; INR 300,000 - 420,000; Full time

Job summary

AU Small Finance Bank is looking for a role focusing on managing and maintaining relationships with existing customers to ensure timely repayment of loans and identifying new business opportunities to increase gold loan sales. You will also develop strategies to drive growth in this product line.

You will conduct thorough customer profiling to understand financial needs, provide tailored solutions, and collaborate with internal teams to resolve customer complaints promptly.

Job description

• Manage and maintain relationships with existing customers to ensure timely repayment of loans.
• Identify new business opportunities and develop strategies to increase gold loan sales.
• Conduct thorough customer profiling to understand their financial needs and provide tailored solutions.
• Collaborate with internal teams to resolve customer complaints and issues promptly.
• Develop and implement effective sales plans to achieve monthly targets.
• Maintain accurate records of customer interactions and transactions.