Relationship Manager Gold Loan

AU Small Finance Bank; Indore District; On-site; INR 300,000 - 420,000; Full time

Job summary

AU Small Finance Bank in Indore seeks a dynamic relationship-focused executive to manage an existing gold loan portfolio and drive new business opportunities.

You will profile customers, tailor financial solutions, collaborate across teams to resolve issues, and implement sales plans to hit monthly targets while maintaining precise customer records.

Responsibilities

• Manage and maintain relationships with existing customers to ensure timely repayment of loans.
• Identify new business opportunities and develop strategies to increase gold loan sales.
• Conduct thorough customer profiling to understand their financial needs and provide tailored solutions.
• Collaborate with internal teams to resolve customer complaints and issues promptly.
• Develop and implement effective sales plans to achieve monthly targets.
• Maintain accurate records of customer interactions and transactions.

Skills

Relationship management

Gold loan sales

Sales planning

Customer profiling

Customer service

Team collaboration

Record keeping

Job description

• Manage and maintain relationships with existing customers to ensure timely repayment of loans.
• Identify new business opportunities and develop strategies to increase gold loan sales.
• Conduct thorough customer profiling to understand their financial needs and provide tailored solutions.
• Collaborate with internal teams to resolve customer complaints and issues promptly.
• Develop and implement effective sales plans to achieve monthly targets.
• Maintain accurate records of customer interactions and transactions.