Relationship Manager Gold Loan

AU SMALL FINANCE BANK; Dharmaram; On-site; INR 420,000 - 560,000; Full time

Job summary

AU Small Finance Bank Limited in Dharmaram invites applications for the position of Relationship Manager Gold Loan. You will be responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

This role requires handling gold valuation, documentation, timely disbursement, portfolio management, and cross-selling banking products. Travel may be required; branch-based interaction with customers is expected.

Qualifications

• Gold loan products and lending norms knowledge.
• KYC and compliance requirements.
• Strong customer orientation and integrity.
• Result-oriented mindset.

Responsibilities

• Acquire gold loan customers and conduct valuation.
• Ensure timely disbursement and repayment tracking.
• Cross-sell banking products and support branch operations.
• Maintain portfolio quality and handle customer queries.

Skills

Communication

Negotiation

MS Office

Tools

MS Office

Job description

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Gold Loan

Office Location: Dharmaram Dharmaram

Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities

• 1.Customer acquisition for gold loans 2. Conduct gold valuation and documentation 3. Ensure timely disbursement and repayment tracking 4.Maintain portfolio quality

Additional Responsibilities

• 1.Cross-sell banking products 2. Support branch operations 3. Handle customer queries and complaints

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Work Experience

• Industry: Banking / NBFC
• Role: Sales / Lending
• Years of experience: 2 to 5

Key Performance Indicators: 1.Loan disbursement volume 2.Portfolio quality 3.Customer satisfaction score

Required Competencies: 1.Customer Orientation 2.Integrity 3.Result Focus

Required Knowledge: 1. Gold loan products2. Lending norms 3.KYC and compliance

Required Skills: - Communication - Negotiation - MS Office

Required Abilities

• Physical: General office work
• Other: Ability to handle pressure

Work Environment Details: Branch-based with customer interaction

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: Not applicable

Other Details

• Pay Rate:
• Contract Types: Permanent, Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal norms
• Union Affiliation: