Relationship Manager Gold Loan

AU SMALL FINANCE BANK; Ambad; On-site; INR 300,000 - 600,000; Full time

Job summary

AU Small Finance Bank Limited is seeking a Relationship Manager Gold Loan for a branch-based role. You will acquire and service gold loan customers, ensure compliance with lending norms, and strive to meet business targets.

Responsibilities include gold valuation, documentation, timely disbursement, and portfolio quality maintenance, with cross-selling of banking products and support to branch operations.

Qualifications

• Experience in banking/NBFC sales or lending.
• Knowledge of gold loan products and lending norms.
• Familiarity with KYC and compliance.

Responsibilities

• Acquire gold loan customers and service existing ones.
• Conduct gold valuation and documentation.
• Ensure timely disbursement and tracking of repayments.
• Maintain portfolio quality.

Skills

Communication

Negotiation

MS Office

Tools

MS Office

Job description

Group Company:

AU Small Finance Bank Limited

Designation:

Relationship Manager Gold Loan

Office Location:

Position description:

Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities

• Customer acquisition for gold loans
• Conduct gold valuation and documentation
• Ensure timely disbursement and repayment tracking
• Maintain portfolio quality

Additional Responsibilities

• Cross-sell banking products
• Support branch operations
• Handle customer queries and complaints

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s

Required Training/s:

Required Work Experience

• Industry: Banking / NBFC
• Role: Sales / Lending
• Years of experience: 2 to 5

Key Performance Indicators:

• Loan disbursement volume
• Portfolio quality
• Customer satisfaction score

Required Competencies:

• Customer Orientation
• Integrity
• Result Focus

Required Knowledge:

• Gold loan products
• Lending norms
• KYC and compliance

Required Skills:

- Communication - Negotiation - MS Office

Required Abilities

• Physical: General office work
• Other: Ability to handle pressure

Work Environment Details:

Branch-based with customer interaction

Specific Requirements

• Travel: Yes
• Vehicle: Preferred
• Work Permit: Not applicable

Other Details

• Pay Rate:
• Contract Types: Permanent, Full-time
• Time Constraints: Standard banking hours
• Compliance Related: Adherence to RBI and internal norms
• Union Affiliation: