Relationship Manager - Affordable LAP

IDFC FIRST Bank; Nanded District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

IDFC FIRST Bank in India is seeking a Relationship Manager for Affordable LAP loans to expand the affordable mortgage loan portfolio. You will generate sales opportunities, acquire new clients, and ensure loan book quality while mentoring the team and embracing digital tools for better customer engagement.

Key focus areas include building a high-yield Loan Against Property portfolio, ensuring regulatory compliance, and collaborating across verticals to maximize cross-sell opportunities in a

Qualifications

• Graduate with 5-10 years of experience in relationship management or lending.
• Strong client-facing skills and sales mindset.
• Knowledge of mortgage products and LAP advantageous.

Responsibilities

• Generate sales opportunities by identifying and pursuing leads.
• Acquire new clients and build a high-yield LAP portfolio.
• Ensure loan book health through monitoring and risk management.
• Promote digital tools to enhance customer engagement and efficiency.

Skills

Relationship Management

Customer Acquisition

Team Leadership

Digital Tools

Education

Graduate

Job description

Job Requirements

Job Requirements
Role/ Job Title: Relationship Manager-Affordable LAP
Function/ Department: Affordable Mortgage Loans
Job Purpose:'

• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management.
• Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities:'

• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
• Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Loan AGainst Property portfolio.
• Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
• Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
• Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.

Secondary Responsibilities:'

• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
• Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications: Graduate
Years of Experience:5-10 Years