Relationship Manager

Petpooja; Panipat, Jaipur, Alwar; On-site; INR 350,000 - 520,000; Full time

Job summary

Petpooja in Panipat is seeking a field-oriented Sales Executive to promote the Petpooja Restaurant Billing Platform and VAS. You will generate leads, demo clients, onboard restaurants, and maintain long-term relationships while meeting sales targets.

The role requires a two-wheeler with driving license, a laptop for client demos, and CRM proficiency to manage relationships and drive growth in the local market.

Qualifications

• Bachelor's degree preferred.
• 1–3 years of sales experience.
• Strong communication and presentation skills.

Responsibilities

• Actively sell the Petpooja Restaurant Billing Platform and VAS.
• Generate leads through cold calling, field visits, and referrals; onboard restaurants onto Petpooja.
• Build and nurture relationships with restaurant owners by understanding their needs and offering tailored solutions.
• Close contracts and respond to inquiries from new and existing clients.
• Organise promotional events and local marketing activities to boost brand visibility and referrals.
• Own sales administration, reporting, and process improvements.

Skills

Two-wheeler with DL

CRM knowledge

Presentability

Communication

Influencing

Customer-oriented

Problem-solving

Education

Bachelor's degree preferred

Tools

CRM platforms

Laptop for client demos

Job description

Summary:

We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation through field visits and cold calling, conducting client demos, onboarding restaurants, and maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives.

Eligibility Criteria:

• Two-Wheeler along with Driving License
• Laptop for Client Demo

Roles and Responsibilities:

• Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS).
• Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja.
• Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions.
• Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients.
• Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals.
• Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements.
• Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery.
• Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution.
• Establish a strong reference market by maintaining long-term relationships with onboarded clients.
• Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction.
• During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times.
• Be the face of Petpooja in the market, upholding and promoting the company's values and mission.

Additional Qualifications and Skills:

• A bachelor's degree is preferred .
• Professional experience of 1-3 years in Sales.
• Problem-solving attitude
• Customer-oriented mindset
• Knowledge of customer relationship management (CRM) practices
• Influencing Skills
• Presentability is required
• Fluent in communication