Relationship Manager

Petpooja; Greater Noida; On-site; INR 300,000 - 450,000; Full time

Job summary

Petpooja is seeking a dynamic field sales executive to promote the Petpooja Restaurant Billing Platform and VAS. You will generate leads through field visits and cold calls, demonstrate the product, onboard restaurants, and build long-term client relationships.

You will meet sales targets, organize local marketing activities, and provide insights to improve service delivery, while representing Petpooja professionally during field interactions.

Qualifications

• Two-Wheeler with Driving License preferred.
• Bachelor's degree or equivalent preferred.
• Experience in sales and customer-facing roles is desired.
• Knowledge of CRM practices is a plus.
• Presentability and fluent communication are required.

Responsibilities

• Actively sell the Petpooja Restaurant Billing Platform and VAS.
• Generate leads via cold calls, field visits, and market references; onboard restaurants to Petpooja.
• Build and nurture relationships with restaurant owners and offer tailored solutions.
• Close contracts and respond to inquiries from new and existing clients.
• Organise promotional events and local marketing to boost brand visibility.

Skills

Field sales

Lead generation

Client relationship management

Presentation skills

Communication skills

Education

Bachelor's degree

Tools

CRM software

Laptop

Job description

Summary:

We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation through field visits and cold calling, conducting client demos, onboarding restaurants, and maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives.

Eligibility Criteria:

• Two-Wheeler along with Driving License
• Laptop for Client Demo

Roles and Responsibilities:

• Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS).
• Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja.
• Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions.
• Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients.
• Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals.
• Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements.
• Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery.
• Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution.
• Establish a strong reference market by maintaining long-term relationships with onboarded clients.
• Resolve client issues effectively using the escalation matrix and ensure high levels of customer satisfaction.
• During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times.
• Be the face of Petpooja in the market, upholding and promoting the company's values and mission.

Additional Qualifications and Skills:

• A bachelor's degree is preferred .
• Professional experience of 1-3 years in Sales.
• Problem-solving attitude
• Customer-oriented mindset
• Knowledge of customer relationship management (CRM) practices
• Influencing Skills
• Presentability is required
• Fluent in communication