Relationship Manager

Petpooja; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Petpooja is seeking a dynamic Sales Executive to promote the Petpooja Restaurant Billing Platform and VAS. The role focuses on field visits, cold calling, client demos, onboarding restaurants, and maintaining long-term relationships to achieve sales targets.

Qualities include 1–5 years in sales, strong communication, CRM familiarity, and a customer-oriented mindset. A two-wheeler and driving license are required.

Qualifications

• Bachelor's degree preferred
• 1-5 years in Sales experience
• Problem-solving and customer-oriented mindset
• Strong communication and presentational skills
• CRM knowledge and client-facing experience

Responsibilities

• Actively sell Petpooja Restaurant Billing Platform and VAS
• Generate leads via cold calling, field visits and market references
• Onboard restaurants and close contracts
• Build long-term relationships with restaurant owners
• Organise local promotions and marketing activities
• Handle sales administration, reporting and process improvements
• Provide performance insights to management
• Meet or exceed sales targets and demos
• Maintain reference market through onboarded clients
• Be first point of contact during field visits and represent Petpooja professionally

Skills

Lead generation

Field sales

Demo presentations

CRM familiarity

Client onboarding

Relationship building

Presentable communication

Education

Bachelor's degree

Tools

CRM

Job description

We are seeking a dynamic and field-oriented Sales Executive to promote and sell the Petpooja

Restaurant Billing Platform and Value-Added Services (VAS). The role involves lead generation

through field visits and cold calling, conducting client demos, onboarding restaurants, and

maintaining long-term client relationships. You will be the face of Petpooja in the market, responsible for achieving sales targets, managing client concerns, and executing local marketing initiatives.

Roles and Responsibilities

• Actively sell the Petpooja Restaurant Billing Platform and associated Value-Added Services (VAS).
• Generate leads through cold calling, field visits, and market references; proactively approach restaurants to onboard them onto Petpooja.
• Build and nurture strong relationships with restaurant owners by understanding their business needs and offering tailored solutions.
• Sign up restaurants by closing contracts and responding to inquiries from both new and existing clients.
• Organise and participate in promotional events and local marketing activities to boost brand visibility and drive referrals.
• Take ownership of operational and administrative aspects of sales, including reporting, process optimisation, and system improvements.
• Regularly update management with performance insights and recommendations for enhancing business relationships and improving service delivery.
• Meet and exceed sales targets (product and VAS), demos, and visit goals through strategic daily planning and execution.
• Establish a strong reference market by maintaining long-term relationships with onboarded clients.
• Resolve client issues effectively using the escalation matrix and ensure high levels of
• During field visits, you will be the first point of contact for potential clients, and you will represent Petpooja professionally at all times.
• Be the face of Petpooja in the market, upholding and promoting the company's values and mission.

Additional Qualifications and Skills

• A bachelor's degree is preferred .
• Professional experience of 1-5 years in Sales.
• Problem-solving attitude
• Customer-oriented mindset
• Knowledge of customer relationship management (CRM) practices
• Presentability is required
• Fluent in communication

Eligibility Criteria

• Two-Wheeler along with Driving License