Relationship Manager

Niwas Housing Finance Limited; Hathras; On-site; INR 350,000 - 500,000; Full time

Job summary

Niwas Housing Finance Limited in Hathras is seeking a proactive Relationship Manager to identify and acquire new customers for housing finance products, explain loan offerings and eligibility criteria, and manage the end-to-end loan process.

You will conduct regular client meetings, assess customer needs, collect documentation, coordinate with credit and operations teams, and build lasting relationships with channel partners and customers to achieve sales targets.

Qualifications

• Strong customer relationship management and client servicing skills.
• Sales experience in financial services or retail lending is preferred.
• Excellent communication, negotiation, and interpersonal abilities.
• Basic financial analysis and documentation handling.
• Local market knowledge of Hathras and ability to build partner networks.
• Willingness to travel locally and on-site work required.
• Experience in housing finance, NBFCs, banking is beneficial.

Responsibilities

• Identify and acquire new customers for housing finance products.
• Conduct regular client meetings and explain loan offerings and eligibility criteria.
• Collect and verify documentation; coordinate with credit and operations teams.
• Maintain relationships with existing customers and handle queries and service requests.
• Achieve sales targets and build referral networks with channel partners.

Skills

Customer relationships

Sales & BD

Negotiation

Interpersonal skills

Communication

Attention to detail

Local market knowledge

Team collaboration

Education

Bachelor's degree

Commerce/Finance coursework

Tools

MS Office

CRM tools

Job description

Company Description

Niwas Housing Finance Limited is a housing finance company established in 2017 with a mission to make homeownership accessible to families across India. The company focuses on affordable housing finance solutions tailored for salaried and self-employed individuals in Tier 2 and Tier 3 cities and the outskirts of urban markets. Niwas offers products such as home loans for purchase of plots, home extensions, and loans against mortgage of property to help customers improve their quality of life. The organization aims to enable 150,000 families to achieve their dream of owning a home by 2029, building a dynamic and scalable ecosystem. Niwas is committed to uplifting communities through responsible and inclusive financial services.

Role Description

This is a full-time, on-site Relationship Manager role based in Hathras. The Relationship Manager will identify and acquire new customers for housing finance products, conduct regular client meetings, and explain loan offerings and eligibility criteria. The role involves assessing customer needs, collecting and verifying documentation, coordinating with credit and operations teams, and ensuring timely processing of loan applications. The Relationship Manager will maintain strong relationships with existing customers, manage queries and service requests, and support customers throughout the loan lifecycle. The position also includes achieving sales targets, conducting local market outreach, building referral networks with channel partners, and adhering to all company policies and regulatory guidelines.

Qualifications

• Candidates should possess strong customer relationship management, client servicing, and after-sales support skills.
• Candidates should possess sales, business development, and target achievement skills in financial services or related sectors.
• Candidates should possess communication, negotiation, and interpersonal skills for dealing with diverse customer profiles.
• Candidates should possess basic financial analysis, documentation handling, and attention to detail skills.
• Candidates should possess local market knowledge of Hathras and surrounding areas and the ability to build and manage partner networks.
• Relevant experience in housing finance, NBFCs, banking, or retail lending will be beneficial.
• A graduate degree in any discipline is preferred; coursework in finance, business, or commerce is an advantage.
• Ability to work on-site, travel locally as needed, and use basic computer applications (MS Office, CRM tools) is required.