Regional Sales Manager

Square Foot; Mumbai, Delhi; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Square Foot in Mumbai seeks a dynamic BM Sales leader to guide the sales team, develop relationships with architects, designers, and trade partners, and drive market share in the Indian flooring sector.

The candidate will strategize, monitor trends, and collaborate with marketing and product teams to meet targets while ensuring top-tier customer satisfaction and smooth project delivery.

Qualifications

• Experience in sales management within building materials or related industries.

Responsibilities

• Develop and implement sales strategies to meet and exceed targets.
• Monitor market trends and adjust strategies accordingly.
• Collaborate with marketing and product teams to align sales efforts with business objectives.
• Build and maintain relationships with Architects, PMCs, Developers, Interior Designers, trade partners and key accounts.
• Foster long-term relationships to increase loyalty and lifetime value.
• Identify new business opportunities and penetrate new markets.
• Track and report sales performance and present to senior management.
• Use data-driven insights to drive continuous improvement.
• Coordinate with logistics and supply chain to ensure timely delivery and installation.

Skills

Leadership

Sales management

Strategic thinking

Customer relationship management

Analytical skills

Job description

Company Profile:

Square Foot is the sole India distributor for Tarkett range of floorings wooden, laminate, carpet tiles, sports and vinyl floorings. Tarkett is the world leader in floor coverings with an annual turnover of 1.6 billion Euros. Square Foot has become the leader in floor coverings in India for the category of floor coverings it has. Square Foot has 17 offices and Square Foot products sell in over 45 cities around India. Square Foot has also brand stores in various cities and in various formats. Our products are all imported from factories in France, Sweden and Germany. We are building a core and a select team of individuals to lead our company into the 21st century. We aim to be one of the key leading players in the Indian flooring industry on a nationwide scale. We are slowly imprinting our hand print all over India and this year will take our brands across to 65 cities in India. Square Foot has recently implemented an ERP and CRM system which helps people in the company manage their work from enquiry generation to installation of the project. Square Foot is the only company in its product groups which has invested in such system.

Website: www.squarefoot.co.in

The BM Sales will be responsible for leading and managing the sales team to achieve sales targets, drive customer satisfaction, and grow market share. This role demands a strategic thinker with strong leadership skills, excellent knowledge of the building materials industry, and a proven track record in sales management. The ideal candidate will focus on developing and maintaining relationships with interior designers, individual customers, trade partners, key accounts, and specialized segments such as healthcare and hospitality, office segment and others.

Key Responsibilities:

Sales Strategy and Execution:

• Develop and implement sales strategies to meet and exceed sales targets.
• Monitor market trends, competitor activities, and customer preferences to adjust strategies accordingly.
• Collaborate with marketing and product teams to align sales efforts with overall business objectives.

Customer Relationship Management:

• Build and maintain strong relationships with key customers, including Architects, PMCs, Developers, Interior Designers, individual customers, trade partners, and key accounts.
• Foster long-term relationships to enhance customer loyalty and increase lifetime value.
• Identify new business opportunities and develop strategies to penetrate new markets.

Customer Service Metrics:

• Establish and monitor customer service metrics to ensure high levels of customer satisfaction.
• Implement feedback mechanisms to gather customer insights and improve service delivery.
• Address and resolve customer issues and complaints promptly and effectively.

Performance Monitoring and Reporting:

• Track and analyze sales performance metrics, including sales targets, customer acquisition, retention rates, and market share.
• Prepare and present regular sales reports to senior management.
• Use data-driven insights to make informed decisions and drive continuous improvement.

Cross-functional Collaboration:

• Work closely with other departments, such as marketing, product development, and operations, to ensure cohesive and effective sales strategies.
• Coordinate with logistics and supply chain teams to ensure timely delivery and installation of flooring products.

Key Competencies:

• Strategic thinker with a customer-focused mindset.
• Strong leadership and team management abilities.
• Excellent problem-solving and decision-making skills.
• Ability to build and maintain strong customer relationships.
• Results-oriented with a track record of achieving sales targets.