Regional Quality

ITC Limited; Tiruppattur; On-site; INR 250,000 - 420,000; Full time

Job summary

ITC Limited is seeking a quality lab professional to oversee testing of raw materials, finished goods and new products, with emphasis on timely reporting and calibration of instruments. The role involves root cause analysis, process audits across vendors, and close collaboration with production teams to ensure adherence to quality standards.

Candidate should hold a diploma in Mechanical/Mechatronics or Chemical, with knowledge of 5S and QC tools, and strong communication and presentation skills.

Qualifications

• Diploma in mechanical, mechatronics or chemical domain.
• Quality management certifications preferred.
• Proficient in problem solving methods.
• Knowledge of 5S, 7 QC tools, process improvement or other statistical methods.
• Strong communication and presentation skills.

Responsibilities

• Manage quality lab activities for raw materials, finished goods and new products testing and reporting results.
• Ensure timely calibration of lab instruments and maintain records.
• Test and report raw material/finished goods results to stakeholders on time.
• Perform root cause analysis using tools like fishbone, histogram, pareto chart to identify root causes.
• Conduct process and system audits across vendor factories to ensure ITC SOP adherence.
• Report audit scores and CAPA observations to vendors and track close-out.
• Review quality KPIs from factories and escalate to management when targets are not met.
• Communicate daily with production teams about materials/results.

Skills

Problem solving methods

5S & QC tools

Communication & Presentation

Education

Diploma in Mechanical/Mechatronics/Chemical

Quality certifications (preferred)

Job description

Key Accountabilities

• Manage quality lab activities with all raw materials, finished goods and new products testing and reporting the results
• Manage timely calibration of all instruments/equipment’s in lab and maintain records
• Timely testing & reporting of raw material/finished goods results to stakeholders
• Perform root cause analysis with appropriate tools such as fishbone diagram, histogram, pareto chart etc. to identify root cause for the problems identified in raw materials/finished goods during testing and process audits
• Perform process & system audits across vendor factories to ensure factory follows ITC SOP
• Report process and system audit score & observations to respective vendors and close follow-up and review of CAPA submitted by vendors for NCs observed in audit
• Daily review and monitoring of key quality KPIs reported by factories such as, FG DPM, Incoming raw material test results etc. and timely escalation to the management in case desired
• Keep a close communication with production team for daily updates on raw materials/finished goods results

Requirements

• Diploma Graduate in Mechanical, Mechatronics or Chemical domain
• Quality management or Quality related certifications, preferred
• Problem solving methods
• Knowledge of 5S, 7 QC tools, Process improvement or other statistical methods
• Communication & Presentation skills