Quality Manager

Duflon Industries; Mahad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Duflon Industries is seeking a Quality Leader to define and drive the quality vision across the organization in India. You will plan strategies, implement milestones, and foster a culture of quality throughout all departments.

You will lead campaigns, monitor key metrics, and coordinate with suppliers and auditors to ensure compliance and continuous improvement in product reliability and customer satisfaction.

Qualifications

• Strong knowledge of QMS, ISO standards, and quality inspection processes.
• Proficiency in quality tools (Six Sigma, RCA, FMEA, SPC, CAPA).
• Ability to read and interpret engineering drawings.
• Strong analytical and problem-solving skills.
• Experience in rejection reduction and process improvement.
• Capability to develop quality metrics and dashboards.
• Strong leadership and team-building skills.
• Ability to drive quality culture and employee engagement.
• Good customer handling and audit management skills.
• Vendor quality management and audit experience.
• Effective communication and coordination skills.
• Strong documentation and reporting abilities.
• Knowledge of regulatory compliance and standards.

Responsibilities

• Develop a comprehensive quality strategy based on current performance and targets.
• Launch quality campaigns and drive improvements in rejection control.
• Act as the customer's voice to align campaigns with expectations.
• Establish quality measurement matrices and reliable dashboards.
• Coordinate with third-party inspectors for material and product testing.
• Define quality requirements and audit vendor facilities and processes.
• Ensure adherence to regulatory standards and verify test certificates.
• Analyze quality issues and support continuous improvement initiatives.

Skills

QMS & ISO standards

Quality tools

Engineering drawings reading

Analytical thinking

Rejection reduction

Process improvement

Quality metrics & dashboards

Leadership & team building

Quality culture & engagement

Customer handling & audits

Vendor quality management

Communication & coordination

Documentation & reporting

Regulatory compliance knowledge

Job description

Role & responsibilities

1. Quality Vision and Strategy

• Develop a comprehensive quality strategy based on current performance and future targets.
• Create and execute implementation plans with clear, measurable milestones.

2. Quality Focus and Culture

• Launch quality campaigns to strengthen organizational focus on quality systems.
• Drive tangible improvements in rejection control across all departments.
• Foster active employee participation in quality initiatives.
• Establish rewards and recognition programs linked to key quality metrics.
• Conduct training programs on essential quality tools and processes.

3. Customer Quality Requirements

• Act as the customer's voice to align quality campaigns with market and customer expectations.
• Manage customer complaints and implement learnings to strengthen SOPs for zero complaints.
• Monitor evolving customer quality expectations and adjust processes accordingly.
• Serve as the single point of contact for all customers and regulatory audits.

4. Documentation & Reporting

• Establish and rigorously implement quality measurement matrices across all units.
• Develop reliable quality dashboards to monitor both micro and macro indicators.

5. Third-Party Coordination

• Coordinate with third-party inspectors for raw material and finished product testing.
• Ensure timely completion and compliance of all third-party testing activities.

6. Vendor Quality Management

• Define quality requirements and conduct periodic audits of vendor facilities and processes.
• Provide quality training and education to vendors.
• Execute vendor audits, follow-ups, and performance ratings.

7. Compliance & Standards

• Ensure adherence to organizational and regulatory quality standards.
• Verify Test Certificates (TC) and maintain material traceability and compliance.

8. Process Improvement

• Analyze quality issues and implement corrective actions to improve product reliability.
• Support continuous improvement initiatives to enhance quality control processes.

Preferred candidate profile

• Strong knowledge of QMS, ISO standards, and quality inspection processes
• Proficiency in quality tools (Six Sigma, RCA, FMEA, SPC, CAPA)
• Ability to read and interpret engineering drawings
• Strong analytical and problem-solving skills
• Experience in rejection reduction and process improvement
• Capability to develop quality metrics and dashboards
• Strong leadership and team-building skills
• Ability to drive quality culture and employee engagement
• Good customer handling and audit management skills
• Vendor quality management and audit experience
• Effective communication and coordination skills
• Strong documentation and reporting abilities
• Knowledge of regulatory compliance and standards