Regional Operations Manager - Delhi

Suncorp Solutions; Jaipur; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Suncorp Solutions in Jaipur/India (Mumbai-based staffing firm with pan-India footprint) seeks an experienced Project Management & Execution professional. Based out of Delhi with travel, you will drive delivery, budgeting, safety, QA/QC, and client contract management across multiple sites.

The role demands 8–12 years in project management within construction/infra sectors, strong P&L, leadership, and stakeholder management skills.

Qualifications

• Bachelor's degree in Civil/Mechanical Engineering, Construction Management or Business Management; MBA or PMP/PRINCE2 considered an advantage.
• 8–12 years of core experience in project management, site operations, or regional operations in construction/infrastructure/industrial manufacturing.
• Strong command over P&L management, budgeting, cash flow forecasting, working capital control, and debtor/retention recovery tracking.
• Solid understanding of QA/QC, HSE standards, and contract management principles.
• Exceptional leadership, stakeholder management, negotiation, and cross-functional problem-solving abilities.
• Location based out of Delhi with willingness to travel across regional sites and clusters.

Responsibilities

• Delivery & Monitoring: oversee project deliverables and ensure timely execution and progress as per sales billing.
• Cost & Margin Control: monitor costs and gross margins with periodic analysis and corrective actions.
• Safety Compliance: partner with safety team to achieve zero non-conformities on-site.
• QA/QC Standards: monitor QA/QC, ensure SOP/method adherence and proper documentation.
• Contract Management: track client communications, resolve non-conformities or disputes, ensure smooth execution.
• Obstacle Busting: analyze bottlenecks and coordinate with cross-functional teams to resolve issues promptly.
• Budgetary Control: manage operational costs via manpower, inventory, and fixed assets within budgets.
• Labour & Material Management: coordinate with HO for timely labour payments and ensure material availability per forecast.
• Asset Utilization: ensure efficient use and maintenance of tools and assets.
• Indirect Costs: keep site overheads and indirect costs within budget.

Skills

P&L management

Stakeholder management

Negotiation

Cross-functional teamwork

Leadership

Problem-solving

Education

Bachelor's Degree in Civil Engineering, Mechanical Engineering, Construction Management or Business Management

MBA / PMP / PRINCE2 (advantage)

Job description

Nehru Palace, India | Posted on 11/04/2026

Mumbai based staffing company which has pan India footprint. We recruit for all positions. We also give services like Training, Payroll management and sales consulting.

Job Description

ProjectManagement & Execution

• Delivery & Monitoring: Overall monitoring and management ofproject deliverables as per defined sales billing across segments in theregion. Ensure timely execution and progress against agreed schedules.
  
• Cost & Margin Control: Monitor project costs and grossprofit margins through periodic analysis, identifying gaps, andimplementing corrective actions.
  
• Safety Compliance: Partner closely with the safety teamto implement guidelines and achieve Zero Non-Conformities (NCs) on-site.
  
• QA/QC Standards: Monitor QA/QC controls, ensuringproper site execution, adherence to SOPs/method statements, maintenance ofchecklists, and accurate contract documentation.
  
• Contract Management: Track contract correspondence withclients, resolve customer non-conformities or disputes, and ensure smoothoperational execution.
  
• Obstacle Busting: Analyze operational bottlenecks andwork collaboratively with cross-functional teams to resolve issuespromptly.
  

2. Manpower& Material Management

• Budgetary Control: Manage operational costs withinbudgets through optimal deployment of manpower, inventory, and fixedassets.
  
• Labour Management:
  
• Coordinate with Head Office (HO) toensure timely labour payments and guarantee minimum contractor profits of10% (driven by attendance, productivity, and providing adequate workfronts).
  
• Develop and retain the labourworkforce in alignment with sales budgets.
  
• Material Management:
  
• Review and ensure materialavailability according to a four-month forecast.
  
• Monitor material consumption againstspecified norms to control wastages and avoid idling of inventory.
  
• Asset Utilization: Ensure optimal efficiency, properutilization, and adherence to maintenance protocols for all tools,equipment, and fixed assets.
  
• Indirect Costs: Keep all project-related siteoverheads and indirect costs strictly within budgeted limits.
  

3. ProjectCost, Cash Flow & Margin Management

• Weekly Metrics Tracking: Regularly track and analyzereceivables against invoices, retention dues recovery, inventorymanagement, and sales billing forecasts.
  
• Abstract Certifications & CashFlow: Weeklytracking of abstract conversions to certify invoices, monitoring cashflows alongside the sales team to ensure positive cash generation, andfocusing on debtors over 180 days.
  
• Overdue & Debtors Management: Conduct focused reviews on overdueabstracts and debtors with clear action plans to maintain outstandings at lessthan 5% of total O/S. Proactively escalation sticky cases to ensure nooutstandings cross 90 days for abstracts and 180 days for debtors.
  
• Price Variation Analysis: Monitor material price variations(positive/negative) post-order finalization and during the contract term.Assess gross profit impact and manage estimations through client priceescalations or alternative measures.
  

4. Meetings,Reviews & People Management

• Key Initiatives: Drive execution of assigned keyinitiatives through periodic reviews to achieve desired outcomes.
  
• Operational Reviews: Define, lead, and monitor weekly andperiodic operational reviews covering HSE, QA/QC, abstract conversions,debt/retention recovery, resource planning, sales forecasts, projectschedules, SCM, inventory, equipment utilization, and customerescalations.
  
• Monthly OAAP Reviews: Prepare and conduct structuredmonthly reviews based on OAAP across regions and clusters.
  
• Business Development Alignment: Organize monthly reviews with BD andcontracts teams to analyze order pipelines and resolve existing contractissues.
  
• Performance Management: Identify underperforming projects,regions, or segments, analyze root causes, and implement corrective actionplans.
  
• Team Training: Ensure team members are trained andupdated on all relevant modules of SPPBM.
  

5. CustomerManagement & Satisfaction

• Client Relations: Conduct periodic client meetings togauge satisfaction levels and maintain healthy relationships for futurebusiness prospects.
  
• Complaint Resolution: Monitor Turnaround Time (TAT) forthe resolution of all open client complaints and issues.
  
• Troubleshooting: Resolve scope-of-work issues,abstract conversions, and amendment orders swiftly.
  
• Collections & Billing: Ensure timely customer billing andmaintain 80% of collections within 45 days post-abstractconversion.
  
• Upselling & Expansion: Identify potential to increasebilling on existing projects, securing additional orders for expandedscopes of work.
  
• Cross-Selling: Engage with customers to promotePIL's product range in ongoing NPPL projects via designated SPOCs for Cipyand CC-Roff.
  

Requirements

RequiredQualifications & Competencies

• Education: Bachelor’s Degree in Civil Engineering,Mechanical Engineering, Construction Management, or Business Management.(A Post-Graduate degree/MBA or PMP/PRINCE2 certification will be an addedadvantage).
  
• Experience: 8 to 12 years of core experience in projectmanagement, site operations, or regional operations within construction,infrastructure, or industrial manufacturing sectors.
  
• Financial Acumen: Strong command over P&Lmanagement, budgeting, cash flow forecasting, working capital control, anddebtor/retention recovery tracking.
  
• Technical Skills: Sound understanding of QualityAssurance/Quality Control (QA/QC), Health, Safety & Environment (HSE)standards, and contract management principles.
  
• Soft Skills: Exceptional leadership, stakeholdermanagement, negotiation, and cross-functional problem-solvingcapabilities.
  
• Location Flexibility: Based out of Delhi with willingnessto travel across regional sites and clusters as required.
  

KeyPerformance Indicators (KPIs)

• Adherence to project schedules andtimely execution.
  
• Achievement of Zero SafetyNon-Conformities.
  
• Total O/S debtors maintained at<5% of total outstandings (Abstracts <90 days, Debtors <180days).
  
• Collections: 80% collected within<45 days post abstract conversion.
  
• Maintenance of contractorprofitability (~10%) and labour retention.
  
• Adherence to project cost, overhead,and gross profit budgets.