Walk-in | Project And Operations Lead

Crystal Swimming Pools India Pvt Ltd; Dhayari; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Crystal Swimming Pools India Pvt Ltd in Pune, Maharashtra seeks an Operations Manager Projects & Execution to oversee end-to-end project planning, scheduling, manpower, materials, vendor coordination and site delivery. You will ensure timely completion, quality workmanship, cost control and effective multi-project management.

This full-time role requires travel to project sites, collaboration with site engineers, contractors and procurement, and independent decision-making within budgets.

Qualifications

• Bachelor's degree in Civil Engineering or related field.
• Strong planning, scheduling and coordination skills.
• Proven ability to manage multiple projects.

Responsibilities

• Plan and schedule project execution with milestones and dependencies.
• Coordinate manpower, subcontractors and vendors across sites.
• Monitor progress, quality, safety and costs; report to management.

Tools

MS Project

Excel

Job description

JOB DESCRIPTION

Operations Manager Projects & Execution

Company: Crystal Swimming Pools India Pvt Ltd
Department: Operations & Project Execution
Reports To: Founder / Management
Location: Pune, Maharashtra, with travel to project sites as required
Employment Type: Full-time

1. Role Objective

The Operations Manager will be responsible for the end-to-end operational planning, coordination, monitoring, and execution of all ongoing swimming pool and related infrastructure projects undertaken by Crystal Swimming Pools India Pvt Ltd.

The objective is to establish a systematic execution process across all projects, ensuring timely completion, quality workmanship, efficient manpower utilisation, material availability, vendor accountability, and cost control.

The Operations Manager will act as the central point of coordination between site engineers, execution teams, contractors, vendors, procurement, inventory, and management.

The person must be capable of independently managing multiple projects and ensuring that management does not need to intervene in routine site-level operations.

2. Key Responsibilities

A. Project Planning & Scheduling

• Study project drawings, BOQs, specifications, and execution requirements before commencing work.
• Break every project into clearly defined execution stages and activities.
• Prepare a detailed project execution schedule with start dates, completion dates, milestones, and dependencies.
• Establish timelines for RCC work, plumbing, waterproofing, tiling, electrical work, FRP installation, filtration systems, finishing, testing, and commissioning, wherever applicable.
• Identify critical activities that can affect the overall project completion date.
• Prepare weekly and monthly execution plans for every active project.
• Track planned progress against actual progress and take corrective action wherever deviations occur.
• Maintain an updated master schedule covering all ongoing projects.

B. Manpower Planning & Execution Team Management

• Plan manpower requirements for each project based on the execution schedule.
• Coordinate deployment of RCC contractors, waterproofing teams, tiling applicators, plumbing teams, electrical contractors, FRP installation teams, and site engineers.
• Ensure the required manpower is available at the correct site and at the correct stage of execution.
• Monitor contractor productivity, attendance, work quality, and adherence to timelines.
• Identify manpower shortages and arrange additional resources where required.
• Avoid idle manpower, overlapping activities, and unnecessary mobilisation costs.
• Allocate responsibilities to site engineers and ensure they are accountable for their respective sites.
• Maintain a clear view of team availability and upcoming manpower requirements across projects.

C. Material Planning, Procurement & Inventory Coordination

• Prepare project-wise material requirement plans based on execution schedules.
• Obtain material requirements from site engineers and execution teams.
• Verify material quantities against approved BOQs, drawings, site measurements, and the remaining work.
• Coordinate with the purchase head and inventory team for timely material procurement and dispatch.
• Ensure materials reach the site before the scheduled activity begins.
• Monitor consumption, wastage, shortages, damages, and unused material.
• Maintain records of material indents, dispatches, receipts, and site consumption.
• Prevent work stoppages caused by poor material planning.
• Escalate procurement delays, stock shortages, or cost variations before they affect execution.

D. Site Monitoring & Multi-Project Coordination

• Monitor the progress of every ongoing project through site visits, site engineers, contractor updates, and documented reports.
• Ensure work is carried out according to approved drawings, specifications, and execution procedures.
• Maintain a project-wise record of work completed, work in progress, pending activities, and upcoming activities.
• Identify bottlenecks and resolve coordination issues between contractors and different execution teams.
• Ensure each site follows the approved sequence of work.
• Coordinate interdependent activities so that one team's delay does not unnecessarily hold up another team.
• Conduct regular site inspections and review meetings.
• Ensure site engineers maintain accurate and timely records of site activities.
• Escalate major technical, commercial, or operational issues to management with a proposed solution.

E. Quality Control & Inspection Management

• Establish stage-wise quality inspection procedures and checklists.
• Ensure inspections are conducted before covering up or proceeding beyond critical stages of work.
• Obtain and review inspection reports from site engineers.
• Ensure plumbing lines undergo the required pressure and leakage tests before concealment.
• Monitor RCC workmanship, dimensions, levels, reinforcement and embedded services against approved drawings and engineering requirements.
• Ensure waterproofing is inspected and tested using the specified procedure before tiling or finishing.
• Monitor tile alignment, joint consistency, surface finish, slopes, and detailing.
• Verify filtration equipment installation, plumbing connections, electrical coordination, and system commissioning, as applicable.
• Record defects, assign corrective actions, and verify rectification.
• Minimise rework, material wastage, leakage issues, and post-handover complaints.
• Maintain inspection records and photographic documentation for every project.

F. Vendor & Contractor Management

• Coordinate with all contractors, subcontractors, and external service providers involved in project execution.
• Communicate work schedules, site requirements, scope of work, quality standards, and completion deadlines.
• Monitor contractor performance against agreed timelines and deliverables.
• Follow up on pending work, manpower commitments, and rectification activities.
• Maintain records of contractor commitments, progress, delays, and recurring quality issues.
• Identify underperforming contractors and recommend corrective measures or replacement to management.
• Coordinate vendor visits, site measurements, installations, and technical support.
• Ensure that contractor-related disputes or scope ambiguities are documented and resolved promptly.

G. Progress Reporting & Documentation

The Operations Manager will establish a standard reporting system across all projects.

Daily reporting:

• Current project status.
• Work completed during the day.
• Work in progress and work pending.
• Manpower deployed at each site.
• Material requirements and shortages.
• Quality issues or inspections pending.
• Delays, their reasons, and corrective actions.
• Activities planned for the next working day.

Weekly reporting:

• Project-wise planned versus actual progress.
• Milestones achieved and milestones delayed.
• Expected completion dates.
• Critical activities for the coming week.
• Manpower and material requirements.
• Contractor performance and pending work.
• Quality observations, rework, and unresolved issues.
• Budget deviations and additional resource requirements.
• Issues requiring management intervention.
• Consolidate reports received from site engineers and execution teams into a single management report.
• Maintain accurate project records, including schedules, inspection reports, site photographs, material records, and delay logs.
• Ensure that every delay has a recorded reason, responsible party where identifiable, and a corrective action plan.

H. Delay Management & Corrective Action

• Identify potential delays before they affect the overall project schedule.
• Maintain a project delay register documenting the reason, duration, impact, and recovery plan.
• Distinguish between delays caused by manpower shortages, material unavailability, contractor performance, technical issues, weather, site readiness, and client-side dependencies.
• Prepare recovery schedules for delayed activities.
• Arrange additional manpower, revise activity sequencing, or coordinate alternative resources where necessary.
• Follow up until corrective actions are completed.
• Escalate delays that cannot be resolved within the Operations Manager's authority.
• Keep management informed of material changes to expected completion dates.

I. Cost Control & Operational Efficiency

• Monitor project execution costs against approved budgets and estimates.
• Track manpower deployment, contractor costs, material consumption, wastage, rework, and additional expenses.
• Identify avoidable costs and recommend improvements in execution methods.
• Prevent unauthorised work, material misuse, unnecessary purchases, and repeated mobilisation.
• Record additional work, site variations, and cost implications for management review.
• Coordinate with accounts and procurement for project-related cost records where required.
• Review project-level cost deviations and recommend corrective action.
• Improve productivity and profitability without compromising quality or safety.

J. Client Coordination & Site Communication

• Coordinate with clients and their representatives regarding site access, execution schedules, inspections, and technical matters.
• Provide factual progress updates based on verified site reports.
• Communicate operational constraints, dependencies, and delays promptly.
• Coordinate site meetings and ensure action points are followed through.
• Document approved changes to execution requirements and communicate them to the concerned teams.
• Handle routine execution-related concerns professionally.
• Escalate contractual, commercial, or major technical disputes to management.

K. Safety, Housekeeping & Site Discipline

• Ensure contractors and site teams follow applicable site safety requirements.
• Monitor safe handling and storage of materials, equipment, and tools.
• Ensure work areas are reasonably organised and free from avoidable hazards.
• Report accidents, unsafe practices, and significant site risks promptly.
• Ensure required protective equipment and safety precautions are followed.
• Maintain proper site discipline and compliance with applicable project requirements.

L. Testing, Commissioning & Project Handover

• Ensure all execution stages are inspected and completed before final handover.
• Coordinate testing of plumbing, waterproofing, filtration systems, electrical installations, and other applicable systems.
• Ensure defects and incomplete work are recorded in a snag list.
• Assign responsibility and deadlines for rectification.
• Verify that pending defects are closed before handover.
• Ensure project documentation, inspection records, equipment details, and relevant operating instructions are compiled.
• Coordinate final site readiness and handover to the client.
• Track post-handover complaints and coordinate timely resolution.

3. Authority & Decision-Making

The Operations Manager is expected to independently manage routine operational decisions within approved company policies and project budgets.

The role includes authority to:

• Assign and coordinate site engineers and execution teams.
• Schedule work and coordinate contractor deployment.
• Request materials and coordinate with procurement and inventory.
• Conduct inspections and require rectification of defective work.
• Escalate contractor non-performance and recommend corrective action.
• Reorganise execution schedules to address operational bottlenecks.
• Recommend additional manpower or resources within approved budgets.

The following require management approval unless separately delegated in writing:

• Expenditure beyond approved limits.
• Major changes to project scope, specifications, or budgets.
• Appointment or termination of key contractors.
• Unapproved client commitments or commercial concessions.
• Material changes to project delivery commitments.

4. Key Performance Indicators (KPIs)

The Operations Manager will be evaluated on the following measurable parameters:

1. On-time completion: Percentage of projects or milestones completed within approved schedules.
2. Schedule adherence: Difference between planned and actual project progress.
3. Budget control: Project cost variance against approved budgets.
4. Quality performance: Number and cost of defects, rework incidents, leakage issues, and repeat complaints.
5. Material planning: Number of work stoppages caused by preventable material shortages.
6. Manpower productivity: Efficient utilisation of site teams and contractors.
7. Reporting discipline: Timely and accurate submission of daily and weekly reports.
8. Delay resolution: Timeliness of corrective action and closure of identified bottlenecks.
9. Inspection compliance: Completion of mandatory stage-wise inspections and test records.
10. Handover quality: Completion of snag lists and closure of outstanding defects.
11. Operational profitability: Control of avoidable costs, wastage, and rework.
12. Management independence: Ability to run routine project operations without continuous intervention from the founder.

Targets should be assigned after establishing the company's baseline performance and the complexity of its active projects.

5. Qualifications & Experience

• Bachelor's degree or diploma in Civil Engineering, Mechanical Engineering, Construction Management, or a related technical field.
• Ideally 4–8 years of experience in construction project execution, site operations, or project management.
• Experience managing multiple construction sites and subcontractors.
• Practical knowledge of RCC work, plumbing, waterproofing, tiling, electrical coordination, and finishing.
• Experience in project scheduling, manpower planning, material management, quality inspections, and cost control.
• Proficiency in Excel and project tracking tools. Knowledge of MS Project, scheduling software, or equivalent tools is an advantage.
• Strong reporting, coordination, negotiation, and problem-solving skills.
• Willingness to travel regularly to project sites.

Experience in swimming pool construction, water features, filtration systems, specialised waterproofing, or related civil engineering projects will be an advantage.

6. Required Competencies

• Strong ownership and accountability.
• Practical, solution-oriented thinking.
• Ability to manage several projects simultaneously.
• Attention to detail and quality.
• Firm but professional contractor management.
• Good planning and follow-up discipline.
• Ability to identify risks before they become problems.
• Clear written and verbal communication.
• Cost-conscious decision-making.
• Ability to build systems rather than depend on verbal instructions.

7. Expected Outcomes

Within the first 90 days, the Operations Manager should establish:

• A master tracker of all active projects.
• A project-wise execution schedule and milestone plan.
• Standard daily and weekly reporting formats.
• A manpower deployment and contractor coordination system.
• A material planning and follow-up process.
• Stage-wise quality inspection checklists.
• A delay register and corrective action process.
• A project cost and rework monitoring mechanism.
• A structured weekly operations review with management.

Overall accountability: The Operations Manager is responsible for ensuring that Crystal Swimming Pools India Pvt Ltd's projects are planned systematically, executed efficiently, monitored continuously, and delivered with the required quality and cost discipline.