Regional Manager -West

Talent Corner Hr Services; Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Talent Corner Hr Services is seeking a Regional Sales & Operations leader for the West region in Mumbai. You will drive sales growth, manage logistics operations, and coordinate with airline partners to ensure service quality and timely delivery.

You will oversee regional teams, implement strategies, monitor performance, and collaborate with Finance, HR, and Operations to align objectives and budgets.

Qualifications

• Experience in regional sales management and operations in logistics/courier sector.
• Strong leadership, communication, and negotiation skills.
• Ability to analyze MIS reports and drive process improvements.

Responsibilities

• Lead and manage the overall sales and operations of the West region to achieve targets.
• Develop regional sales strategies to expand customer base and market share.
• Monitor daily operational performance of logistics, cargo, and courier services.
• Build relationships with airline partners for coordination, service quality, and timely issue resolution.
• Coordinate with internal and external stakeholders to optimize efficiency and satisfaction.
• Oversee manpower planning, team management, recruitment support, training and performance.
• Ensure adherence to policies, SOPs, and regulatory compliance.
• Analyze regional sales and operations performance, prepare MIS reports for senior management.
• Identify new business opportunities and strengthen key accounts and corporate relationships.
• Monitor budgets, control costs, and drive profitability.
• Resolve customer escalations and operational challenges promptly.
• Lead, mentor regional teams to achieve goals and productivity.
• Coordinate with cross-functional departments for seamless execution.
• Drive continuous process improvements to enhance efficiency and growth.

Skills

Regional Sales Management

Logistics & Supply Chain Operations

Airline Coordination & Liaison

Team Leadership & People Management

Business Development

Client Relationship Management

Operations Management

Budgeting & Cost Control

MIS Reporting & Data Analysis

Problem Solving & Decision Making

Excellent Communication & Negotiation

Job description

Role & responsibilities

Roles & Responsibilities

• Lead and manage the overall sales and operations of the West region to achieve business and revenue targets.
• Develop and implement regional sales strategies to expand the customer base and increase market share.
• Monitor daily operational performance and ensure smooth execution of logistics, cargo, and courier services.
• Build and maintain strong relationships with airline partners to ensure seamless coordination, service quality, and timely issue resolution.
• Coordinate with internal teams and external stakeholders to optimize operational efficiency and customer satisfaction.
• Oversee manpower planning, team management, recruitment support, training, and performance monitoring across the region.
• Ensure adherence to company policies, operational SOPs, and regulatory compliance.
• Analyze regional sales and operational performance, prepare MIS reports, and present insights to senior management.
• Identify new business opportunities and strengthen relationships with key clients and corporate accounts.
• Monitor regional budgets, control costs, and drive profitability.
• Resolve customer escalations and operational challenges promptly while maintaining high service standards.
• Lead, motivate, and mentor regional teams to achieve organizational goals and improve productivity.
• Coordinate with cross-functional departments such as Finance, HR, Operations, and Customer Service for seamless business execution.
• Drive continuous process improvements to enhance efficiency, service quality, and business growth.

Key Skills

• Regional Sales Management
• Logistics & Supply Chain Operations
• Airline Coordination & Liaison
• Team Leadership & People Management
• Business Development
• Client Relationship Management
• Operations Management
• Budgeting & Cost Control
• MIS Reporting & Data Analysis
• Problem Solving & Decision Making
• Excellent Communication & Negotiation Skills