Regional Operations Manager

Avtel Global; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Avtel Global in Mumbai seeks an experienced Regional Operations Manager to lead operational activities across the region, ensuring efficiency, quality, and alignment with goals. The role involves managing day-to-day operations, driving process improvements, and ensuring project execution within budget and timelines.

The ideal candidate will lead regional teams, implement strategies, manage stakeholder relationships, monitor performance metrics, and ensure compliance with policies and standards.

Qualifications

• Bachelor’s degree in engineering, operations management, business administration, or related field.
• MBA preferred.
• 8+ years of experience in operations or project management across multi-location setups.

Responsibilities

• Oversee day-to-day regional operations across locations and ensure adherence to guidelines.
• Lead regional teams, provide mentorship and support.
• Develop and execute regional operational plans aligned with company objectives.
• Identify process bottlenecks, implement improvements and drive efficiency.
• Plan and manage the regional budget with cost-reduction focus.
• Build relationships with customers, vendors and internal stakeholders.
• Track KPIs, conduct reviews, and report performance to management.
• Ensure compliance with industry standards and company policies.
• Plan, schedule and execute regional projects; drive on-time delivery.
• Develop training programs to upskill regional teams.
• Lead recruitment and training to meet organizational needs.
• Ensure quality standards across all regional locations.
• Delegate responsibilities to managers to meet goals.
• Allocate resources effectively to support business needs.

Skills

Team leadership

Operations management

Budget management

Process optimization

Stakeholder management

KPIs tracking

Travel readiness

Education

Bachelor’s degree / MBA

Job description

Position: Regional Operations Manager

Reporting Manager: Business Operations Manager

Location: Mumbai

Job Summary

• We are seeking an experienced Regional Operations Manager to lead and oversee operational activities across multiple locations within the region, ensuring efficiency, quality, and alignment with organizational goals.
• The role involves managing day-to-day operations, driving process improvements, optimizing resource utilization, and ensuring successful project execution within budget and timelines.
• The ideal candidate will be responsible for leading regional teams, implementing operational strategies, managing stakeholder relationships, monitoring performance metrics, and ensuring compliance with company policies and industry standards.
• This role requires strong leadership, strategic planning, budget management, and the ability to drive operational excellence while supporting business growth.

Job Responsibilities

• Overseeing and managing the day-to-day operations of all locations within the region, ensuring smooth functioning and adherence to operational guidelines.
• Leading and motivating regional teams, providing guidance, mentorship, and support.
• Formulating and executing regional operational plans, aligning with company objectives and customer expectations.
• Identifying areas for process optimization, implementing improvements, and driving efficiency.
• Establishing and managing the regional operations budget, focusing on cost reduction and continuous improvement.
• Building and maintaining relationships with internal and external stakeholders, including customers, vendors, and other departments.
• Tracking key performance indicators (KPIs), conducting performance reviews, and providing regular reports to management.
• Ensuring compliance with industry regulations and Plan and manage operational policies and strategies in each region.
• Overseeing the planning, scheduling, and execution of various projects within the region.
• Developing and implementing training programs for regional teams to improve skills and knowledge.
• Direct recruitment and training processes in response to company requirements.
• Ensuring quality standards are met across all locations within the region.
• Delegate responsibilities to other managers to meet company goals.
• Manage large budgets and be accountable for these.
• Ensuring that resources are allocated effectively to meet business needs.

Skills Required and Qualifications

• Bachelors degree in engineering, Operations Management, Business Administration, or a related field (MBA preferred)
• 815+ years of experience in operations/project management, preferably in multi-location or regional operations.
• Proven experience in team leadership and people management
• Strong knowledge of operational planning, process optimization, and resource allocation.
• Experience in budget management, cost control, and financial planning - Strong understanding of project execution and performance monitoring (KPIs)
• Knowledge of compliance, quality standards, and operational policies
• Excellent stakeholder management and client/vendor relationship skills.
• Strong analytical, problem-solving, and decision-making abilities
• Proficiency in Microsoft Excel, reporting tools, and operational management systems.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects and travel across the assigned region when required.