Assistant Manager - Warehouse Operations - Economic Zones - Chennai

The Peninsular and Oriental Steam Navigation Company; Chennai District; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

The Peninsular and Ocean Steam Navigation Company seeks an experienced Warehouse Manager in Chennai to oversee multi-shift operations, optimize storage and inventory, and ensure timely order fulfillment. You will lead a team, manage KPIs, and coordinate with transport and HR to sustain high service levels.

Ideal candidates have 8–12 years in large warehouses, strong WMS/ERP experience, and excellent communication. This role requires on-site presence and a focus on safety and efficiency.

Qualifications

• Post Graduation/ Graduation/Diploma required.
• 8–12 years in large size warehouses.
• Experience with WMS systems and multi-client cargo.
• Strong MS Office and email skills.
• Good written and verbal communication.

Responsibilities

• Supervise daily warehouse/yard operations and inventory control.
• Train and manage warehouse team to meet goals.
• Plan workflow, manpower, space, and equipment layouts.
• Maintain shift rosters and attendance records.
• Monitor inbound/outbound TAT and productivity.
• Coordinate with Transport, HR/IR and other departments.
• Ensure data capture in WMS and audit readiness.
• Drive cost optimisation and efficiency improvements.

Skills

Warehouse management

Manpower management

Picking/Packing

Data analysis

MS Office/Emails

Communication

Education

Post Graduation / Graduation/ Diploma

Tools

WMS

Oracle/SAP

Job description

ROLES & RESPONSIBILITIES

Job Purpose/Objective

Responsible for ensuring the warehouse operates at peak efficiency in multi shift Operation, by determining product handling and storage requirements, equipment utilization, inventory management, Gate In/Out processes, TAT Adherence, OTR and OTD in shipping with customer satisfaction. Focusing HSE in each Operational Tasks.

Key responsibilities

• Supervise daily activities of the warehouse/ yard operations, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
• Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.
• M anaging Shift roster Keeping track of Shift Attendance and effective Manpower Planning.
• W ork Load Levelling and Lobor Productivity
• Manpower Productivity and Adherence on Inbound / Outbound TAT
• Understanding the Multi customer KPI’s and SLA’s and ensuring the Deliverables to Meet the same.
• Ensuring the Inventory Controls including cycle count, Perpetual Inventory and Maintaining with Zero Inventory Variance and coordinating for Internal and External Stock audit for with Zero Non-compliance.
• Ensuring timely updating of Operating Systems (WMS etc.)
• Schedule and oversee warehouse team to meet the demands of the customer and manage the flow and quality of work to maximize efficiency and minimize overtime
• Meet regularly with operations leads to review, analyzing, and developing actionable plans for productivity and loss prevention.
• Ensuring timely data captures all the activities taking place in WH in shift.
• Coordination with different departments for timely completion of tasks assigned
• Ensuring the Documents Management and Responding and supporting in Audits.

QUALIFICATIONS & COMPETENCIES

Skills and Competencies

• 8 -12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus)
• Proven track record of Managing warehouses with multiple clients/Cargo /Products/SKUs
• Well versed with Modern Warehousing Practices- WMS (Homegrown or Oracle/SAP etc. Based), Technology based Putaway & Picking
• Experience of Handling Blue collard Manpower
• Hands on experience of Picking/Packing activities
• Analytical skills for Space optimisation, Process streamlining
• Proven track record of cost optimisation, bringing efficiency into system.
• Experience of coordinating with supporting departments like Transport, HR/IR etc
• Proven track record of managing cargo of high-performance organizations similar like- FMCG. Telecom, Electronics, E-Commerce, 3PLs, etc
• Good knowledge of MS Office/Emails is expected
• Good written and oral communication skills are needed.

Stakeholder

Internal: HODs

External: Customers

Educational Qualification (min)

Post Graduation / Graduation/ Diploma

Preferred Certifications if any

Six Sigma certifications, WMS, WH Management courses and trainings are desirable

Range/ Min no of years - of overall Experience required

8 – 12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus)

Min no of years of Industry specific experience required, if any & the industry type

8 years