Regional Learning Manager, INFC Learning and Development

Amazon Inc.; Bengaluru; Hybrid; INR 1,800,000 - 2,800,000; Full time

Job summary

Amazon Inc. in Bengaluru is seeking a Regional Learning Manager to lead the L&D function across Fulfillment Centers in the region.

Based in Bengaluru with geographical flexibility, you will drive associate and manager capability, align with global learning standards, and partner with Operations and HR to build a high-performing workforce. The role emphasizes scaling training programs, leveraging AI-powered tools to personalize journeys, and delivering measurable outcomes in quality, safety, and

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Own the L&D function and drive its productivity to meet business needs across FCs, aligning with global standards and policies.
• Partner with HRBP to design training plans including needs analysis, skills development, cross-training, and leadership development; onboard permanents and temporaries.
• Foster growth of front-line associates and FC managers with ongoing guidance and development opportunities.
• Maintain SOPs, job task documentation, and training aids; manage L&D resources including budget, headcount, equipment, and materials.
• Leverage technology and AI-powered learning tools to tailor training journeys across the FC network.
• Lead cross-functional FC projects to improve quality, productivity, and safety; deliver training during peak periods.
• Track learner progress and drive evidence-based decisions to improve operations.
• Track training metrics via dashboards and reports, and communicate goals and progress to stakeholders.

Skills

Performance management

Program management

Education

Bachelor's degree or equivalent

Job description

Regional Learning Manager, INFC Learning and Development

Regional Learning Manager - FC

At Amazon, our mission is to be Earth's most customer-centric company. Amazon is looking for an experienced Regional Learning Manager to lead and manage all aspects of the Learning & Development (L&D) function across Fulfillment Centers (FCs) in the region. Based in Bangalore with a degree of geographical flexibility, this role is pivotal in driving associate and manager capability, ensuring alignment with global learning standards, and partnering with Operations and HR to build a high-performing workforce. The role reports to the Senior Manager and plays a critical part in shaping a culture of continuous learning, operational excellence, and people development across the FC network.

Key job responsibilities

Management

• Own the L&D function and drive its productivity to meet business needs across all FCs in the region, ensuring alignment with global standards and Amazon's learning policies
• Partner with HR Business Partners to design and implement training plans including needs analysis, skills development, cross-training, and leadership development; facilitate orientation for permanent and temporary employees
• Foster the growth of front-line associates and FC managers by providing ongoing guidance, support, and development opportunities
• Ensure the FC Learning team creates and maintains accurate SOPs, job task documentation, and training aids/visuals; manage L&D resources including budget, headcount, equipment, and materials
• Leverage technology and AI-powered learning tools to enhance training delivery, personalise learning journeys, and improve overall L&D effectiveness across the FC network

Production

• Lead cross-functional FC projects that drive improvements in quality, productivity, and employee safety; design and deliver training programs to build L&D support capacity during peak periods
• Utilize data and digital platforms to track learner progress, identify skill gaps, and drive evidence-based decisions that improve operational outcomes

Administrative

• Track and report training metrics through the dashboards and reports, and communicate Learning goals, assignments, and progress updates to stakeholders

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience in program management, logistics, operations, transportation, learning or a related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.