Regional Learning and Development Manager

Amazon India Limited; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Amazon India Limited in Bengaluru is seeking an experienced Regional Learning Manager to lead and manage the L&D function across Fulfillment Centers in the region. Based in Bangalore with geographical flexibility, the role partners with Operations and HR to build a high-performing workforce and aligns with global learning standards.

Reports to Senior Manager and supports continuous learning culture. The role focuses on developing associates and FC managers, designing training plans, and

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work a non-standard schedule, including weekends, nights, and holidays.

Responsibilities

• Own the L&D function across FCs in the region and drive its productivity.
• Partner with HR to design and implement training plans and leadership development; facilitate onboarding for employees.
• Foster growth of frontline associates and FC managers with ongoing guidance and development opportunities.
• Ensure SOPs and training materials are maintained; manage L&D resources including budget and equipment.
• Leverage technology and AI-powered learning tools to personalize learning journeys across the FC network.
• Lead cross-functional FC projects to improve quality, productivity, and safety; deliver training programs for peak periods.
• Track learner progress and skill gaps using data and dashboards; communicate goals and progress to stakeholders.

Skills

Employee management

Performance management

Education

Bachelor's degree

2+ years Amazon experience

Job description

Regional Learning Manager, INFC Learning and Development Regional Learning Manager - FC At Amazon, our mission is to be Earth's most customer-centric company. Amazon is looking for an experienced Regional Learning Manager to lead and manage all aspects of the Learning & Development (L&D) function across Fulfillment Centers (FCs) in the region. Based in Bangalore with a degree of geographical flexibility, this role is pivotal in driving associate and manager capability, ensuring alignment with global learning standards, and partnering with Operations and HR to build a high-performing workforce. The role reports to the Senior Manager and plays a critical part in shaping a culture of continuous learning, operational excellence, and people development across the FC network.

Key job responsibilities

• Own the L&D function and drive its productivity to meet business needs across all FCs in the region, ensuring alignment with global standards and Amazon's learning policies
• Partner with HR Business Partners to design and implement training plans including needs analysis, skills development, cross-training, and leadership development; facilitate orientation for permanent and temporary employees
• Foster the growth of front-line associates and FC managers by providing ongoing guidance, support, and development opportunities
• Ensure the FC Learning team creates and maintains accurate SOPs, job task documentation, and training aids/visuals; manage L&D resources including budget, headcount, equipment, and materials
• Leverage technology and AI-powered learning tools to enhance training delivery, personalise learning journeys, and improve overall L&D effectiveness across the FC network
• Lead cross-functional FC projects that drive improvements in quality, productivity, and employee safety; design and deliver training programs to build L&D support capacity during peak periods
• Utilize data and digital platforms to track learner progress, identify skill gaps, and drive evidence-based decisions that improve operational outcomes
• Track and report training metrics through the dashboards and reports, and communicate Learning goals, assignments, and progress updates to stakeholders

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience in program management, logistics, operations, transportation, learning or a related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Experience Level Mid Level