Regional Learning Manager, INFC Learning and Development

Amazon; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

ASSPL - Karnataka seeks a Regional Learning Manager to lead the Learning & Development function across Fulfillment Centers in the region, based in Bangalore with geographic flexibility. You will drive associate and manager capability, align with global learning standards, and partner with Operations and HR to build a high‑performing workforce across the FC network.

The role reports to the Senior Manager and emphasizes continuous learning, operational excellence, and people development,

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Own the L&D function and drive productivity across FCs in the region.
• Partner with HR to design training plans, needs analysis, and leadership development.
• Foster growth of front-line associates and FC managers with ongoing guidance.
• Ensure SOPs, task documentation, and training aids are up to date and resources managed.
• Leverage technology and AI-powered learning tools to personalize training journeys.
• Lead cross-functional projects to improve quality, productivity, and safety.
• Track learner progress with data to identify skill gaps and inform decisions.
• Track and report training metrics and communicate goals and progress to stakeholders.

Skills

Employee management

Performance management

Data-driven decisions

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Amazon experience (blue badge/FTE) 2+ years

Job description

Description

Regional Learning Manager - FC

At Amazon, our mission is to be Earth's most customer-centric company. Amazon is looking for an experienced Regional Learning Manager to lead and manage all aspects of the Learning & Development (L&D) function across Fulfillment Centers (FCs) in the region. Based in Bangalore with a degree of geographical flexibility, this role is pivotal in driving associate and manager capability, ensuring alignment with global learning standards, and partnering with Operations and HR to build a high-performing workforce. The role reports to the Senior Manager and plays a critical part in shaping a culture of continuous learning, operational excellence, and people development across the FC network.

Key job responsibilities

Management

• Own the L&D function and drive its productivity to meet business needs across all FCs in the region, ensuring alignment with global standards and Amazon's learning policies
• Partner with HR Business Partners to design and implement training plans including needs analysis, skills development, cross-training, and leadership development; facilitate orientation for permanent and temporary employees
• Foster the growth of front-line associates and FC managers by providing ongoing guidance, support, and development opportunities
• Ensure the FC Learning team creates and maintains accurate SOPs, job task documentation, and training aids/visuals; manage L&D resources including budget, headcount, equipment, and materials
• Leverage technology and AI-powered learning tools to enhance training delivery, personalise learning journeys, and improve overall L&D effectiveness across the FC network

Production

• Lead cross-functional FC projects that drive improvements in quality, productivity, and employee safety; design and deliver training programs to build L&D support capacity during peak periods
• Utilize data and digital platforms to track learner progress, identify skill gaps, and drive evidence-based decisions that improve operational outcomes

Administrative

• Track and report training metrics through the dashboards and reports, and communicate Learning goals, assignments, and progress updates to stakeholders

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience in program management, logistics, operations, transportation, learning or a related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

ASSPL - Karnataka

Job ID: A10560258