Regional Channel Manager - Automotive Channel Network Expansion

Mahindra And Mahindra Limited; Gurugram District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Mahindra And Mahindra Limited is seeking a Regional Channel Manager to strengthen and expand the automotive channel network across the assigned territory. You will drive network expansion, ensure compliant infrastructure readiness, enhance capacity, and maintain high operating standards to ensure channel viability.

The role requires 10–15 years in channel development or automotive sales operations, with a proven track record in large-scale transformation initiatives within automotive OEM

Qualifications

• MBA/PGDM from a reputed institute; engineering or business administration background desirable.
• Experience 10–15 years in channel development, retail transformation, or automotive sales operations.
• Experience with automotive OEMs or large retail channel ecosystems.

Responsibilities

• Network Planning: assess territory, identify gaps, appoint partners, drive expansion, and track commitments.
• Infrastructure Development: drive expansion and upgrading of channel facilities; monitor milestones and resolve bottlenecks.
• Channel Engagement & Governance: build dealer relationships, review priorities, drive engagement programs, escalate governance risks.

Skills

Channel development

Retail transformation

Automotive sales operations

Stakeholder management

Education

MBA/PGDM

Job description

Regional Channel Manager Role Overview: Regional Channel Manager is responsible for strengthening and expanding the Mahindra Automotive’s Channel network within the assigned territory by driving network expansion, Channel infrastructure readiness, capacity enhancement, operational standards, Channel viability, and timely execution of network development initiatives.

Key Responsibilities

Network Planning

• Assess territory-wise network adequacy based based on market potential (sales & service), customer reach, and future business requirements.
• Identify network gaps and recommend new Sales/ Service touchpoints as applicable.
• Support identification, evaluation, and appointment of prospective Channel partners.
• Drive execution of approved network expansion projects from LOI issuance through operationalization.
• Track Channel commitments v/s facility homologation timelines.
• Work closely with Sales, Service, Customer Experience, EV, Network Planning, Finance, Legal, Real Estate, IT, and other stakeholders for seamless network execution.

Infrastructure Development

• Drive expansion & upgradation of Channel facilities in accordance with CI Norms.
• Coordinate facility design, branding, CI implementation, workshop capacity, customer areas, and supporting infrastructure.
• Monitor project milestones and proactively resolve bottlenecks affecting project completion.
• Ensure infrastructure investments are aligned with projected business potential and Channel viability.

Channel Engagement & Governance

• Build strong relationships with Dealer Principals and dealership teams.
• Conduct reviews of network development priorities, investment commitments, and project progress.
• Drive Dealer Engagement and R&R Programs at dealerships.
• Escalate critical risks related to violations of Channel Code of Conduct & governance.

Education MBA / PGDM from a reputed institute preferred. Engineering or Business Administration background desirable Experience 10–15 years of experience in Channel Development, Retail Transformation, or Automotive Sales Operations. Experience within Automotive OEMs or large retail channel ecosystems. Proven track record in leading large-scale network expansion and strategic transformation initiatives. Experience Level Mid Level