Office Beacon is on the lookout for a Recruitment Manager to join the team in India. The successful candidate must be able to work onsite.
The Recruitment Manager will lead the end-to-end talent acquisition strategy and execution for the company’s BPO operations, ensuring the recruitment of top-tier talents. This role will oversee high-volume and specialized hiring needs, lead a team of recruiters, and take ownership of global recruitment marketing efforts to position the company as an employer of choice. The Recruitment Manager will play a key role in workforce planning, employer branding, recruitment operations, and cross-border recruitment marketing initiatives.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Lead the full recruitment lifecycle for high-volume and niche roles.
- Manage and coach the recruitment team to meet hiring targets, service level agreements (SLAs), and quality standards as required by the external and internal clients.
- Partner with business leaders and operations teams to forecast hiring needs based on internal workforce planning and external clients demand.
- Ensure the recruitment process is efficient, candidate-centric, and aligned with the organization’s values and DEI goals.
2. Global Recruitment Marketing
- Oversee the development and execution of global recruitment marketing strategies tailored to each region’s labor market (Philippines, South Africa, India and Mexico).
- Collaborate with marketing and sales teams to create compelling employer brand content and campaigns.
- Manage job board performance, programmatic advertising, and social media engagement.
- Monitor and optimize candidate pipelines through digital campaigns, SEO/SEM efforts, and audience targeting.
3. Candidate Experience & Process Excellence
- Champion an excellent candidate experience from sourcing to onboarding.
- Standardize and improve recruitment processes, metrics, and tools.
- Use data to drive continuous improvement in time-to-fill, cost-per-hire, and quality-of-hire.
- Ensure strong alignment between recruitment messaging and actual operational requirements.
4. Stakeholder Engagement
- Serve as a strategic advisor to internal stakeholders (e.g., operations, HR, and executive teams).
- Provide regular updates and analytics dashboards to leadership on hiring progress and trends.
- Collaborate with global teams and hiring managers to ensure alignment on role requirements, candidate profiles, and hiring decisions.
5. Compliance & Governance
- Ensure recruitment practices comply with local labor laws, data privacy regulations, and company policies.
- Maintain accurate and up-to-date documentation in applicant tracking systems (ATS) and recruitment platforms.
QUALIFICATIONS
Education
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
Experience
- Minimum 5–8 years of progressive experience in recruitment, with at least 3 years in a leadership or managerial role.
- Strong background in BPO or shared services environments, preferably in multinational or multi-site operations.
- Experience managing recruitment marketing in global markets (especially Philippines, India, South Africa, and Mexico) is highly preferred.
- Proven track record in employer branding or recruitment marketing initiatives.
- Experience using recruitment marketing platforms, CRMs and ATS systems (e.g., Adrenalin).
Skills
- Strategic thinking with strong operational execution.
- Proficiency in using ATS (e.g., Adrenalin), CRMs, and recruitment analytics tools is preferred.
- Strong data orientation and ability to present recruitment metrics meaningfully.
- Understanding of digital marketing tools, and analytics.
- Familiarity with local talent pools, cultural nuances, and employment branding trends in the assigned regions.